Seagate 5400.3 SATA manual Seagate Technology support services, Internet, Presales Support

Page 35

5.0Seagate Technology support services

Online Services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 5400.3 SATA Removable Drive Cartridge Product Manual, Rev. D

29

Page 34 Page 36
Image 35
Page 34 Page 36
Contents 160 GB Momentus 5400.3 Sata Removable Drive CartridgePage Contents Page List of Figures Page Momentus 5400.3 Sata Removable Drive Cartridge IntroductionAbout the Serial ATA interface Specification summary Removable Drive Cartridge specificationsBer or part number and country of purchase. The system Physical organization Default logical geometryLBA mode Formatted capacityTypical seek times msec Read Write Physical characteristicsSeek time Start/stop timesPower specifications Voltage tolerance Conducted noiseSleep mode Power-management modesActive mode Idle modeEnvironmental specifications Shock Test Description Performance level Reference standard AcousticsElectromagnetic immunity Idle SeekEnvironmental protection Safety certificationMeasurement type Specification ReliabilityRoHS MCV Handling precautions Using the driveNormal operation DimensionsInsertion capability Write protect switchPage Segment Pin Function Definition Serial ATA connector pin definitionsSignal Serial ATA Sata interfaceP10 Ground 2nd mate P11 Reserved Pin Function DefinitionCommand name Command code in hex ATA-standard commands Supported ATA commandsSupported ATA commands Command name Command code in hex Supported ATA commands Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordSet Features command values Set Features commandCode in features register A.R.T. command 3 S.M.A.R.T. commandsA.R.T. commands Technical Support Seagate Technology support servicesInternet Presales SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index RPM TMR TPI Page Page Seagate Technology LLC
Top Page Image Contents