Seagate ST3200827SCE, ST3120213SCE, ST3160212SCE Internet, Presales Support, Technical Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

DB35.2 Serial ATA Product Manual, Rev. C

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Contents DB35.2 Serial ATA Page Contents DB35.2 Serial ATA Product Manual, Rev. C List of Figures Page Introduction About the Serial ATA interface Specification summaries Drive specificationsDrive specification ST3500841SCE ST3400833SCE Drive specifications for 500 and 400 Gbyte modelsBe asked to provide the drive serial number, model number or Drive specification ST3300822SCE ST3250824SCE ST3200827SCE Drive specifications for 300, 250 and 200 Gbyte modelsDrive specifications for 300, 250 and 200 Gbyte models Drive specification ST3160212SCE ST3120213SCE ST3802110SCE Drive specifications for 160, 120, and 80 Gbyte modelsDrive specifications for 160, 120, and 80 Gbyte models Recording and interface technology Default logical geometryLBA mode Formatted capacityDB35.2 Serial ATA Product Manual, Rev. C Typical seek times msec Read Write Physical characteristicsDrive specification Seek timeStart/stop times Power specificationsTypical current profiles DC power requirementsSleep mode Power-management modesActive mode Idle modeEnvironmental specifications Operating vibration AcousticsNonoperating shock VibrationPerformance Reference Test Description Level Standard Electromagnetic immunityReliability Radio frequency environmentsKorean RRL Safety certificationAgency certification Electromagnetic compatibilityEuropean Union Restriction of Hazardous Substances RoHS Environmental protectionAustralian C-Tick N176 FCC verificationCorrosive environment DB35.2 Serial ATA Product Manual, Rev. C Handling and static-discharge precautions Configuring and mounting the driveBreather filter hole location Breather filter hole precautionsSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions-top, side and end viewHot-Plug compatibility Serial ATA Sata interfacePin Function Definition Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions SignalSupported ATA commands Supported ATA commandsCommand name Command code in hex F4H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordSet Features command values Set Features commandA.R.T. commands 3 S.M.A.R.T. commandsCode in features register A.R.T. command DB35.2 Serial ATA Product Manual, Rev. C Presales Support InternetTechnical Support Data Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index Pcba Sata Page Page Seagate Technology LLC
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