Seagate ST3300822SCE manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center	Toll-free	Direct dial
USA, Canada,
and Mexico	1-800-SEAGATE	+1-405-324-4700
Data Recovery Services
Call Center	Toll-free	Direct dial	FAX
USA, Canada,	1-800-475-01435	+1-905-474-2162	1-800-475-0158
and Mexico			+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

38	DB35.2 Serial ATA Product Manual, Rev. C

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Contents DB35.2 Serial ATA Page Contents DB35.2 Serial ATA Product Manual, Rev. C List of Figures Page Introduction About the Serial ATA interface Drive specifications Specification summariesDrive specifications for 500 and 400 Gbyte models Drive specification ST3500841SCE ST3400833SCEBe asked to provide the drive serial number, model number or Drive specifications for 300, 250 and 200 Gbyte models Drive specification ST3300822SCE ST3250824SCE ST3200827SCEDrive specifications for 300, 250 and 200 Gbyte models Drive specifications for 160, 120, and 80 Gbyte models Drive specification ST3160212SCE ST3120213SCE ST3802110SCEDrive specifications for 160, 120, and 80 Gbyte models Default logical geometry LBA modeFormatted capacity Recording and interface technologyDB35.2 Serial ATA Product Manual, Rev. C Physical characteristics Drive specificationSeek time Typical seek times msec Read WritePower specifications Start/stop timesDC power requirements Typical current profilesPower-management modes Active modeIdle mode Sleep modeEnvironmental specifications Acoustics Nonoperating shockVibration Operating vibrationElectromagnetic immunity ReliabilityRadio frequency environments Performance Reference Test Description Level StandardSafety certification Agency certificationElectromagnetic compatibility Korean RRLEnvironmental protection Australian C-Tick N176FCC verification European Union Restriction of Hazardous Substances RoHSCorrosive environment DB35.2 Serial ATA Product Manual, Rev. C Configuring and mounting the drive Handling and static-discharge precautionsBreather filter hole precautions Breather filter hole locationConfiguring the drive Serial ATA cables and connectorsMounting dimensions-top, side and end view Drive mountingSerial ATA Sata interface Hot-Plug compatibilitySerial ATA device plug connector pin definitions Serial ATA connector pin definitionsSignal Pin Function DefinitionCommand name Command code in hex Supported ATA commandsSupported ATA commands F4H Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSet Features command Set Features command valuesCode in features register A.R.T. command 3 S.M.A.R.T. commandsA.R.T. commands DB35.2 Serial ATA Product Manual, Rev. C Technical Support InternetPresales Support Data Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index Pcba Sata Page Page Seagate Technology LLC