Seagate ST3146756FC (FDE) manual Product warranty, Shipping, Product repair and return information

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5.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Cheetah 15K.6 FC Product Manual, Rev. C

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Contents ST3450856FC ST3300656FCST3146356FC Page Contents Interface requirements Physical/electrical specificationsDefect and error management InstallationSeagate Technology support services Cheetah 15K.6 FC Product Manual, Rev. C Model Number Full Disk Encryption FDE ScopeCheetah 15K.6 FC Product Manual, Rev. C Electromagnetic susceptibility Applicable standards and reference documentationStandards Electromagnetic compatibilityEuropean Union Restriction of Hazardous Substances RoHS Ncits TR-20 Reference documentsCheetah 15K.6 FC Product Manual, Rev. C General description Standard features Formatted capacities Media descriptionPerformance ReliabilityUser-installed accessories Factory-installed optionsAccess time Performance characteristicsInternal drive characteristics Seek performance characteristics176 144 100 Format command execution time minutesGeneral performance characteristics Start/stop timePrefetch/multi-segmented cache control Cache operationCaching write data Prefetch operation Unrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsMilliseconds 4 S.M.A.R.TControlling S.M.A.R.T Performance impact Thermal monitor Temperature Log Page 0Dh Determining rate Predictive failuresImplementation State of the drive prior to testingDrive Self Test DST DST failure definitionLog page entries Short and extended testsShort test Function Code 001b Extended test Function Code 010bProduct warranty ShippingProduct repair and return information Cheetah 15K.6 FC Product Manual, Rev. C Physical/electrical specifications AC power requirementsDC power requirements ST3450056FC DC power requirements Gbit Amps ST3450856FC DC power requirements Gbit AmpsST3300056FC DC power requirements Gbit Amps ST3300656FC DC power requirements Gbit AmpsST3146756FC DC power requirements Gbit Amps ST3146356FC DC power requirements Gbit AmpsCurrent profiles General DC power requirement notesPower sequencing Conducted noise immunityTypical ST3450856FC current profiles Typical ST3450056FC current profiles Typical ST3300656FC current profiles Typical ST3300056FC current profiles Typical ST3146356FC current profiles Typical ST3146756FC current profiles 450GB models Power dissipation300GB models Temperature Environmental limits146GB models Effective altitude sea level Relative humidityPackage size Packaged/product weight Drop height Shock and vibrationShock Recommended mounting Corrosive environment Air cleanlinessVibration AcousticsRoHS compliance statement Mounting configuration dimensions Mechanical specificationsDefect and error management Drive internal defects/errorsDrive error recovery procedures Page Background Media Scan FC-AL system errorsMedia Pre-Scan Deferred Auto-ReallocationIdle Read After Write Cooling InstallationDrive ID/option selection Drive orientationGrounding Drive mountingPage Cheetah 15K.6 FC Product Manual, Rev. C Interface requirements FC-AL featuresFibre Channel link service frames Link services supported Type of frameFibre Channel task management functions Fibre Channel task management responsesFC Scsi FCP response codes Function name Response code NPort login Plogi payload Bytes Fibre Channel port loginProcess Login Plri payload Fibre Channel port login acceptFibre Channel Process Login NPort Login Accept ACC payload BytesFabric Login Flogi payload Bytes Fibre Channel Process Login AcceptFibre Channel fabric login Process Login Accept ACC payload BytesFabric Login Accept ACC payload Bytes Fibre Channel fabric accept loginFC-AL options supported Scsi commands supportedDual port support Fibre Channel Arbitrated Loop optionsSupported commands Cheetah 15K.6 FC Product Manual, Rev. C Cheetah 15K.6 FC Product Manual, Rev. C Supported commands Mode Sense data Inquiry dataCheetah 15K.6 FC inquiry data Bytes Data hex Page Mode Data Header 000000 Cheetah 15K.6 FC Product Manual, Rev. C Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features Supported Feature or conditionPhysical characteristics FC-AL physical interfacePhysical description Connector requirements Electrical descriptionPin descriptions FC-SCA pin descriptions Pin Signal name Signal type Pin Signal name Signal typeFC-AL transmitters and receivers Fault LED Out PowerEnable port bypass signals Active LED OutMotor start controls 11 SEL6 through SEL0 ID lines Parallel Enclosure Services Interface ESISetting Arbitrated loop physical address Alpa valuesHex Dec Signal characteristics TTL input characteristicsDevice control codes LED driver signals FC Differential outputFC Differential input Receive eye diagram Eye diagram data values Link rate GHz Cheetah 15K.6 FC Product Manual, Rev. C Technical Support Seagate Technology support servicesInternet Presales SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call CenterToll-freeDirect dialFAX Numerics IndexFC-AL Flogi Plogi Page See also cooling