Seagate ST32000641AS Seagate Technology support services, Presales Support, Technical Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com.

Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, any- where in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.sea- gate.com, any time, from anywhere in the world.

Global Customer Support

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your "ST" model/product number available.

Barracuda XT Series SATA Product Manual, Rev. C

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Contents ST32000641AS Barracuda XT Series SataRevision Date Sheets affected or comments Revision historyContents Barracuda XT Series Sata Product Manual, Rev. C List of Figures Barracuda XT Series Sata Product Manual, Rev. C Introduction About the Serial ATA interface Drive specifications summary for 2000GB models Drive specificationsRanty information for your drive Recording and interface technology Default logical geometryLBA mode Formatted capacity2000GB model Physical characteristicsStart/stop times Power specifications Typical current profiles Sleep mode Power management modesActive mode Idle modeEnvironmental specifications Vibration ShockOperating shock Nonoperating shockTest for Prominent Discrete Tones PDTs Drive A-weighted Sound Power Levels SWL, BAAcoustics Electromagnetic immunityElectromagnetic Compatibility EMC WarrantySafety certification Agency certificationFCC verification Korean RRLAustralian C-Tick N176 Corrosive environment Environmental protectionHandling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions 2000GB modelHot-Plug compatibility Serial ATA Sata interfaceSegment Pin Function Definition Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions SignalCommand name Command code in hex Supported ATA commandsSupported ATA commands F3H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordBarracuda XT Series Sata Product Manual, Rev. C Set Features command values Set Features commandCode in features register A.R.T. command 3 S.M.A.R.T. commandsA.R.T. commands Technical Support Seagate Technology support servicesPresales Support Data Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index RRL Page Barracuda XT Series Sata Product Manual, Rev. C Page Seagate Technology LLC
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