Tyan Computer B2881 manual Technical Support, Help Resources

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Technical Support

If a problem arises with your system, you should first turn to your dealer for direct support. Your system has most likely been configured or designed by them and they should have the best idea of what hardware and software your system contains. Hence, they should be of the most assistance for you. Furthermore, if you purchased your system from a dealer near you, take the system to them directly to have it serviced instead of attempting to do so yourself (which can have expensive consequences).

If these options are not available for you then Tyan Computer Corporation can help.Besides designing innovative and qual- ity products for over a decade, Tyan has continuously offered customers service beyond their expectations. Tyan's website (www.tyan.com) provides easy-to-access resources such as in-depth Linux Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis, memory and much more. With all these convenient resources just a few keystrokes away, users can easily find the latest software and operating system components to keep their systems running as powerful and productive as possi- ble. Tyan also ranks high for its commitment to fast and friendly customer support through email. By offering plenty of options for users, Tyan serves multiple market segments with the industry's most competitive services to support them.

"Tyan's tech support is some of the most impressive we've seen, with great response time and exceptional organization in general" - Anandtech.com

Please feel free to contact us directly for this service at tech- support@tyan.com

Help Resources:

1.See the beep codes section of this manual.

2.See the TYAN website for FAQ’s, bulletins, driver updates, and other information: http://www.tyan.com

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Contents Transport GT24 B2881 Service Engineer’s Manual Page Preface Federal Communications Commission FCC Conventions Safety Information Table of Contents Technical Support Overview About the Transport GT24 B2881Product Models B2881G24S4H B2881G24U4H B2881G24S4-LCModel HDD Bays Hot-Swap Support BackplaneFeatures Regulatory Power SupplyEnvironment Temperature Unpacking FDD KitRail Kit CD-ROM Accessory Kit for B2881G24S4-LC only B2881G24IU4H/B2881G24S4H About the ProductSystem Front View B2881G24S4-LC System Rear View LED Definition Front PanelRear I/O LED System Internal View B2881G24S4-LC FAN1109 B2881G24S4HB2881G24U4H 109 Motherboard Layout Jumpers & Connectors Function Motherboard Block Diagram Tools Before You BeginWork Area Precautions Rack mounting kit Installing the Server in a RackRack Mounting Installing the Inner Rails to Chassis Installing Outer Rails to the RackLocate the front and rear brackets Remember to add washer Front Side Rear Side Rackmounting the Server Setting Up Installing Motherboard Components Removing the Chassis CoverInstalling the CPU, Heatsink and Air Duct Setting Up Installing the Memory Installing a PCI-X Card Setting Up Installing the Hard Drive for B2881G24S4-LC Setting Up Installing the Hard Drive for B2881G24S4H/U4H Setting Up Installing the Slim FDD Option Connect the other side to the connector on motherboard Installing the CD-ROM or DVD-ROM for B2881G24S4-LC only Power Cable Data Cable Replacing Pre-Installed Components IntroductionPrecautions Disassembly Flowchart Following flowchart outlines the disassembly procedureRemoving the Cover Replacing Motherboard Components Disconnecting All Motherboard CablesMain Power EPS 12V Power Disconnect all fan power cables Removing the Motherboard Replacing the LED Control Board Replacing Pre-Installed Components Replacing the M1012 Adapter Board 1 M1012 Adapter Board Features J3 LAN/ID LED2 M1012 Adapter Board Connector Pin Definition FAN Signal Related Connector Pin Definition GND FAN1TACH FAN2TACH FAN3TACH KEY PIN FAN312VPWM FAN3TACH GND FAN4TACH FAN412VPWM FAN912VPWM FAN9TACH GND FAN10TACH System Fan Layout System Fan Speed Control Signal System Fan Monitoring SignalReplacing the Sata or Scsi Backplane Replacing Pre-Installed Components ATA Backplane M1204 Features Replacing Pre-Installed Components M1204 HDD Access LED Connector Pin Definition Scsi Backplane M1205 Features Replacing Pre-Installed Components M1205 HDD Start-Mode & ID Selection Switch CaseMotor Spin Func TionID Sequence Left to right in front viewReplacing the Power Supply B2881 Advanced/Hardware Health Information S2881 Advanced/Hardware Health InformationTable of Differences S2881 B2881 Appendix II Cable Connection Tables Power Supply Cable FDD Related Cable Option Technical Support Help ResourcesReturning Merchandise for Service