Perle Systems DS1, TS2 manual DeviceManager Problems, Host Problems, Login Problems

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DeviceManager Problems

zUse the show routes command (command line only) or view the Routes statistics. Is there a route to the host?

zIf the WebManager or DeviceManager cannot communicate with the IOLAN, verify that the Security, Services HTTP parameter is enabled for WebManager and DeviceManagerD is enabled for DeviceManager.

DeviceManager Problems

Error Message: 16 bit Windows Subsystem - C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

The error message can be misleading, because it is displayed even if the AUTOEXEC.NT file is actually missing.

To verify whether you have the file, type %windir%/system32/ in the address bar of an Explorer window. If there is no AUTOEXEC.NT file proceed as follows:

1.Browse to %windir%/repair/ (usually C:\WINDOWS\repair).

2.Right-click and Copy the AUTOEXEC.NT file.

3.Browse to %windir%/system32/ (usually C:\WINDOWS\System32).

4.Right-click inside the window and Paste the file.

The error condition described here may also be the result of corruption of the AUTOEXEC.NT file, in which case the above procedure may be helpful to restore a valid file.

If the above procedure does not fix the DeviceManager installation problem, see http://support.microsoft.com/?kbid=324767 for the official Microsoft explanation.

Host Problems

Cannot access a host on a local network, verify:

zThe network address is correct.

zThe subnet mask is set correctly and reflects the network configuration.

zThe broadcast address is set correctly and reflects the network configuration.

Cannot access a host on a remote network:

zUse the show route command to verify that there is a route to the remote host. If no gateway is specified, verify that a default gateway is specified. Ping the default gateway to check if it is working.

zConsider the situation beyond the gateway; for example, are intermediate gateways and the remote host available? Also, check the messages returned by the ping command; for example, that a particular host or gateway is unreachable.

Gateways added into the gateway table are ignored by the IOLAN:

zHave you used BOOTP and entered a single static gateway in the bootptab file entry? If yes, the other gateways will be ignored.

Access to host lost after a few minutes.

zIf the route to this host goes through routers, make sure those routers are all sending RIP packets across the networks.

Login Problems

You have lost or don't know your password (as admin user).

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Contents Iolan DS1/TS2 EN 55022 1998, Class A, Note About This Book PrefaceIntended Audience DocumentationOnline Help Typeface ConventionsTable of Contents Configuration Methods Getting Started Using DeviceManager and WebManager Serial Port Profiles Network Settings Configuring Users Configuring Security UDP Configuring the System Controlling the I/O Channels Appendix a Virtual Modem AT Commands Appendix D I/O Wiring Diagrams Appendix H Data Logging Appendix I Modbus Remapping 241 Iolan Family Models IntroductionAbout the Iolan Hardware Iolan FeaturesSoftware Security Iolan Components ConnectivityIntroduction Getting to Know Your Iolan Power Supply SpecificationsDesktop Models OverviewSerial Activity DS1End View Top ViewSerial Mode Console/Serial SwitchConsole Mode Models with Terminal Block Connector Powering Up the IolanModels with Barrel Connector Configuration Methods Chapter Requires a Configured IP Address Configuration Methods OverviewConfigures an IP Address Easy Config Wizard Features Access PlatformsConnecting to the Iolan Using DeviceManager DeviceManagerDeviceManager Navigating the Options Using DeviceManagerWebManager Connecting to the Iolan Using WebManagerDownloading the Configuration WebManager Using WebManager Through the Network Command Line InterfaceConnecting to the Iolan Using the CLI Connecting to the Iolan Using the Menu Using the CLIMenu Through the Serial PortUsing the Menu Using DHCP/BOOTP Connecting to the Iolan Using DHCP/BOOTPDHCP/BOOTP Parameters Snmp Connecting to the Iolan Using SnmpUsing the Snmp MIB Getting Started Easy Configuration WizardSetting Up the Network Using a Direct Serial Connection to Specify an IP Address Using a Direct Serial Connection to Enable BOOTP/DHCP For an IPv6 Network Using ARP-PingSetting Up the Serial Ports Setting Up the Serial Ports Setting Up Users Using DeviceManager WebManager DeviceManager Navigating DeviceManager/WebManagerWebManager Starting a New Session Using DeviceManager to Connect to the IolanAssigning a Temporary IP Address to a New Iolan Logging in to the Iolan Adding/Deleting IOLANs ManuallyConfiguration Files Using WebManager to Connect to the IolanCreating a New Iolan Configuration in DeviceManager Logging into the IolanManaging the Iolan Opening an Existing Configuration FileImporting an Existing Configuration File Functionality Serial PortsEditing a Serial Port Resetting a Serial Port Common Tabs Serial Port ProfilesOverview Hardware Tab Field DescriptionsDefault Full Default NoneDefault Auto Enable InboundPacket Forwarding Tab Field Descriptions Enable Trigger2 Enable Trigger1Packet Definition Packet SizeFunctionality Console Management ProfileGeneral Tab Field Descriptions Default TelnetProtocol Listen for Connections on TCP Port IP AddressAdvanced Tab Field Descriptions Dial Out Default 10 ms DialTruePort Profile Dial TimeoutDial Retry ModemConnect Default Disabled Define Additional System Default Enabled Host NameConnect to remote TCP PortAdding/Editing Additional TruePort Hosts Primary Host Backup HostAdding/Editing a Multihost Entry When Signals highDay Motd Default Disabled Enable TCP Enable Data Logging Trueport Lite Mode Dial Retry TCP Sockets Profile Connection Workstation/Server on the network Default EnabledDefault Disabled Adding/Editing Additional Hosts Adding/Editing a Multihost Entry Lost Day Motd Default Disabled Enable DataDefault 10 ms Dial UDP Sockets Profile Serial Port Profiles UDP Entry UDP port Direction Connections onStart IP Address End IP AddressDefault 10 ms Port UDP port to use Default 0 zeroTerminal Profile Session StringsVT100 Default DumbTVI925 VT320 specifically supporting VT320-7When any data is Default Disabled ProtocolAutomatically ReceivedData Range Default Disabled Hotkey PrefixSession Timeout Login Settings User Service SettingsInterrupt Telnet SettingsQuit EraseSerial Tunneling Profile Server Client Default Disabled Host NameAct As Tunnel Break Length Delay After BreakVirtual Modem Profile 100 DCD DTR Signal Acts as RTS Signal Always OnResponse Delay RTS Signal Acts asAT Command VModem Phone Number Entry Phone Number to Host MappingHost IP Address Control Signal I/O ProfilePhone Number Invert Signal Input Signal Field DescriptionsAuto Clear Mode DescriptionMode Default Disabled Syslog Output Signal Field DescriptionsManual Clear Failsafe ActionModbus Gateway Profile Destination Slave IP address Advanced Slave Settings ButtonIP Mappings ButtonMessage Timeout Default 30 msDefault 1000 ms Advanced Field DescriptionsUID Start Modbus Slave IP Settings Field DescriptionsAdding/Editing Modbus Slave IP Settings Default TCP Default HostUID End TypeModbus Slave Advanced Settings Field Descriptions General Tab Field Description Default OffCustom Application Profile Closing Serial Port Default Disabled Deny Multiple Advanced Serial Settings TabAdvanced Field DescriptionsAdding/Editing a Modem Modems TabName Name of the modem Field Definitions TruePort Baud Rate TabNetwork Settings IPv4 Settings IP SettingsSystem Name DomainIPv6 Settings Adding/Editing a Custom IPv6 Address Advanced Default IPV6 68-1500 bytesAdding/Editing a Host Host TableAdd Button Adds a host to the host table Edit Button Delete Button Deletes a host from the host tableAdding/Editing Routes Route ListIPv4 Subnet Mask Default DefaultIPv6 Prefix Bits HostConfiguring Users User Settings General Tab Adding/Editing UsersLevel Default NormalService Services TabDefault DSPrompt Host IPLanguage Default EnglishAdvanced Tab Sessions Tab Connect Session 1, 2, 3Serial Port Access Tab Services Configuring SecurityField Descriptions Technical Specifications Configuring I/O InterfacesAccess Functionality SettingsAdvanced Slave Modbus Settings Failsafe Timer Functionality UDP Functionality UDP Settings Temperature FunctionalityDefault Celsius UDP EntryAnalog ChannelsMonitoring Application A4D2 Analog I/O AnalogAlarm Settings Default CurrentDigital I/O Monitoring ApplicationInput Mode 147 Default Sink Output ModePulse Mode Default ManualInactive Signal Active SignalRelay I/O Monitoring Application A4D2Relay151 Front Door Digital I/O ExtensionWarehouse Perle Iolan Reception Remote HostInput number 1 Byte Current Alarm State 1 Byte z 0 = Not in alarmMessage type 1 Byte Input TCP Port Enable I/OExtension Local connection HostsSimultaneously Communicate to the Primary Host Temperature I/O Industrial Freezers TemperatureDefault RTD Basic Analog Alarm Settings Alarm SettingsClear Mode Advanced Analog Alarm SettingsTrigger Type ClearUDP Broadcast Packet UDP Unicast FormatSection Channel Length EnabledAnalog Section Digital/Relay Section Serial Pin Signal SectionLength Channel Length PinUDP Unicast Example Modbus SlaveModbus Serial Application Connected to the Serial Port Modbus Serial Application Connected to the NetworkFunction Codes Modbus I/O AccessModbus TCP Application Coil/Register Descriptions A4/T4 Registers Serial Port Coil/Register DescriptionsData Model A1/T1 A2/T2 A3/T3 A4/T4 Holding Registers Input RegistersData Model D1/R1 D2/R2 Coils A4D2/A4R2 RegistersD4/D2R2 Registers Serial Pin SignalsData Model D3/R1 D4/R2 Coils Data Model Pin CoilsTruePort I/O Modbus Serial Application TruePort Power Digital OutputTruePort/Modbus Combination PC running aPC running Custom Application API TruePort API Over TruePort OnlyIntroduction Accessing I/O Data Via TruePortSetup Get Commands Format of API CommandsCommand Format Response FormatSet Commands Unsuccessful Response Format Successful Response FormatExample 1 Turn on the first relay on a D2R2 unit Example 2 Turn on the first and second relay on a D2R2 unitSnmp Traps Error CodesSyslog Configuring the System ChapterAlerts Management Snmp Traps Tab Field Descriptions Field Description Default 1 secondCustom App/Plugin Login Tab Field Descriptions Bootup Files Tab Field Descriptions Message of the Day Motd Tab Field Descriptions WebManager WebManager. Default DisabledTftp Host FilenameRetry Default 3 secondsTftp Tab Field Descriptions Controlling the I/O Channels Activate Output Manually activates the channel output Saving Configuration Files System Administration ChapterManaging Configuration Files Downloading Configuration Files Server Name Downloading Configuration Files to Multiple IOLANsReboot Server Specifying a Custom Factory Default Configuration Uploading Configuration FilesDownloading Iolan Firmware Resetting the Iolan to the Default ConfigurationCalibrating I/O Calibrating Analog InputCalibrating Current Calibrating VoltageCalibrating RTD Calibrating Temperature InputCalibrating Thermocouple Calibrating Analog Channels Resetting Calibration DataResetting the Iolan to Factory Defaults Setting the IOLAN’s Date and TimeRebooting the Iolan Loading a Supplied Language Language SupportTranslation Guidance Software Upgrades and Language FilesCreating Terminal Definition Files Downloading Terminal DefinitionsFor example Resetting Configuration ParametersLost admin Password Virtual Modem Initialization Commands CommandsAT&Cn AT&SnAT&Rn DB25 Male Pinouts and Cabling DiagramsSerial Pinouts DB25 Female RJ45 DB9 Male I/O DB9 Male Serial OnlyTerminal DB25 Connector EIA-232 Cabling DiagramsDB25 Male DB25 Female10-pin Pin RJ45DB9 Male Iolan RJ45 DCE Modem DB25 ConnectorRxD TxD DTR 20 DTR GND Iolan DB25 Male/Female Setting JumpersPort Iolan Iolan RJ45 DIP Digital I/O Module Analog Input Module Digital Input Dry Contact Wiring I/O DiagramsDigital Input Wet Contact Digital Output Source Digital Output SinkAnalog Input Temperature InputCurrent VoltageRTD 3-Wire RTD 2-WireRTD 4-Wire Relay OutputNormally Closed Contact TruePort TruePort UtilityAPI Response Format API I/O Access Over TruePortAPI Request Format Error Codes Starter Kit Adapters/Cable AccessoriesRJ45F to DB25M DTE Crossover Adapter RJ45F to DB25M DCE Modem Adapter RJ45F to DB25F DTE Crossover Adapter RJ45F to DB9M DTE Crossover Adapter RJ45F to DB9F DTE Crossover Adapter Sun/Cisco RJ45M Connector Cable for Rack Mount ModelsStarter Kit Adapters/Cable Accessories Hardware Problems TroubleshootingCommunication Issues Power/Ready LED continues to blink green in desktop modelsLogin Problems DeviceManager ProblemsHost Problems Login Problems Unknown IP Address Problems with TerminalsLanguage Problems DHCP/BOOTP ProblemsLong Reboot Cycle ModelsIPv6 Issues Making a Technical Support Query Contacting Technical SupportFeedback on this Manual Repair ProcedureTCP Socket Profile Data LoggingTrueport Profile Configuring the Modbus UID Translation Feature Modbus Remapping FeatureCreate a configuration file Line format for one UID isConfiguring the Modbus UID Translation Feature Glossary Information Protocol RIP RoutingRoaming Callback Silent ConnectionIndex BootpSnmp
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DS1, TS2 specifications

Perle Systems TS2 and DS1 are advanced serial-to-Ethernet devices designed to facilitate seamless integration of serial devices with modern IP networks. These devices serve as crucial tools for businesses looking to enhance their communication capabilities while leveraging existing infrastructure.

One of the standout features of the Perle TS2 and DS1 is their ability to support multiple serial protocols including RS232, RS422, and RS485. This versatile support allows businesses to connect various legacy devices to their networks, ensuring that critical equipment can still communicate effectively in an increasingly digital landscape.

The TS2 model is particularly noted for its dual serial ports, enabling simultaneous communication with multiple devices. This capability is invaluable for applications requiring real-time data transmission, such as remote monitoring and automated control systems. The DS1 model, on the other hand, is designed for single-port use, making it an ideal solution for smaller-scale operations or specific single-device connections.

Both the TS2 and DS1 incorporate advanced features such as configuration through a web interface, which simplifies setup and management. Users can easily access device settings and monitor performance metrics remotely, enhancing operational efficiency. These devices also support various network protocols such as TCP/IP, UDP, and ICMP, ensuring compatibility with a wide range of network architectures.

In terms of security, Perle Systems prioritize user data protection. The TS2 and DS1 offer features including SSL encryption and SSH protection, providing an added layer of security for sensitive information transmitted over the network. This is particularly important for industries where data integrity and security are paramount, such as healthcare and finance.

Additionally, the rugged design of both devices ensures reliable performance even in harsh environments. With extended temperature ratings and robust housing, the TS2 and DS1 can operate in diverse conditions without compromising functionality.

To summarize, the Perle Systems TS2 and DS1 provide a reliable and flexible solution for connecting legacy serial devices to modern networks. With their support for multiple serial protocols, web-based management, robust security features, and rugged design, these devices cater to a variety of industries looking to modernize their communication infrastructure while maintaining existing equipment. Whether for large-scale operations or smaller implementations, the TS2 and DS1 equip businesses with the tools needed for effective serial communication in an IP-driven world.