Perle Systems 1S1P manual Windows Error Messages, Problem Action required

Page 55

General Troubleshooting under Windows 2000/XP/Server 2003/Vista/Server 2008

Problem

Action required

 

 

 

Machine fails to boot.

1.

Turn off your machine, remove SPEED LE card(s)

 

 

and reboot. See page 30.

 

2.

Try installing a different host card in case the one

 

 

currently installed is faulty. See page 27.

Windows operating system fails while loading

1.

Reboot machine and then switch to the last

and the system hangs.

 

known good configuration.

 

2.

Check for resource conflicts or faulty hardware.

Windows operating system fails while loading

1.

Note the five hexadecimal numbers at the top line

and displays a blue screen.

 

of the screen

 

2.

Reboot your machine and then switch to the last

 

 

known good configuration.

 

3.

Check for resource conflicts or faulty hardware.

Operating system loads OK, but SPEED driver

1.

Run Windows Device Manager to find available

or another driver fails to boot

 

IRQ and memory addresses.

SPEED LE ports do not work after installation.

1.

Check the Windows Event Log and follow the

 

 

suggested actions.

SPEED Windows driver fails during normal

1.

Note the five hexadecimal numbers displayed at

operation, symptom: blue screen

 

the top line of the screen.

 

2.

Reboot your machine and then switch to the last

 

 

known good configuration.

 

3.

Check for resource conflicts or faulty hardware.

SPEED Windows driver fails during normal

1.

Contact Technical Support. See Appendix B:

operation, symptoms either:

 

Contacting Perle.

black screen, machine reboots or system hangs

 

 

 

 

 

Windows Error Messages

In the event of any error messages, check the Windows Event Log. Also open the Windows Device Manager and check for warming icons on the installed hardware. See your Windows 2000, Windows XP, Windows Server 2003, or Windows Server 2008 user documentation or help system for details.

For general problems, see General Troubleshooting under Windows 2000/XP/Server 2003/Vista/Server 2008 on page 55.

SPEED LE Serial Adaptor

Windows 2000/XP/Server 2003/Vista/Server 2008

Page 55

Page 54 Page 56
Image 55
Page 54 Page 56
Contents User Guide Speed LEPage Page Purpose of this manual About this manualWho this manual is for Document navigation Using this on-line manualHypertext jumps Date Part number Description Revision historyFast Contents Contents Cabling Information Appendix B Contacting Perle You need to read this chapter if you want to IntroductionAbout the Speed LE Serial Adaptor cards Connection Accessories Installing Drivers and Host Cards Before You Start Select the MultiPort Serial Cards option Select Speed LE Downloading Drivers From the Perle WebsiteInstalling under Windows 2000/XP/Server 2003/Vista/ Server Installing Device Drivers and Utilities onto Your System Installing Drivers and Host Cards Adding Additional Cards and/or Updating Drivers Click Start All Programs Perle Perle-Serial Update Driver orConfiguring Serial Ports Installing Drivers and Host Cards General Installation Procedure for Linux Installing under LinuxInstalling Drivers onto Your System Rpm -ivh perle-serial-version-release.src.rpm Cd /tmp/perle-serial-version-release Tarinstall.shTar -xzvf perle-serial-version-release.tgz Psaddports m n Creating Devices for the Attached PortsModprobe perle-serial Rpm -e perle-serial Setting the DSR SignalMake uninstall Taruninstall.shInstalling Speed LE and Speed LE Express Cards Installing Host Cards and Cable AccessoriesInstalling Cables and Connector Boxes Installing Drivers and Host Cards Removing Host Cards Cabling Information EIA-232 Direction Description Definitions of Signals and DirectionDB9M pin EIA-232 DB9 Back Panel Connectors and PinoutHost Card Back Panel Connectors and Pinouts RJ45 10-pin EIA-232 Speed LE RJ45 Back Panel Connectors and PinoutRJ45 8-pin RJ45 10-pin EIA-232 RJ45 8-pin Speed LE Express RJ45 Back Panel Connectors and PinoutDB25 Femaie Parallel Port Pinouts DB25 Cent Pin Direction Signal Function Notes NameUltra Scsi EIA-232 Pin Number VHDCI-68 Ultra Scsi Back Panel Connectors and PinoutTXD3 VHDCI-68 Ultra Scsi Pin EIA-232 Number RI5 DSR6 Connector Box and Cable Guide Connector Box and Cable Pinouts RJ45 pin DB25 Pin EIA-232 RJ45 10-pin to DB25 ConverterRJ45 pin DB9 Pin EIA-232 RJ45 10-pin to DB9 ConverterRJ45 10-pin RJ45 8-pin EIA-232 RJ45 Connector BoxDB25 Pin EIA-232 DB25 Connector BoxDB9 Pin EIA-232 DB9 Connector BoxDB25 Fan-Out Cable DB9 Fan-Out Cable Speed LE 1P and 1S1P models only Low Profile Bracket ConversionYou need to read this appendix if you want to Appendix a TroubleshootingWindows 2000/XP/Server 2003/Vista/Server Problem Action required Windows Error MessagesMaking a technical support query Appendix B Contacting PerleWho to contact Write details here Information needed when making a queryFeedback about this manual Repair procedureMaking a support query via the Perle web Country Address Perle support centres worldwideNumerics Index#A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Top Page Image Contents