Making a support query via the Perle web page
If you have an internet connection, please send details of your problem to Technical Support using the email links provided on the Perle web site in the ‘Support’ area.
See also Perle support centres worldwide on page 59 for email links and other contact details for the Perle technical support centres.
Click here to access our website at the following URL:
http://www.perle.com
Repair procedure
Before sending a unit for repair, you must contact your Perle supplier. If, however, you bought your product directly from Perle you can contact directly. See Perle support centres worldwide on page 59 for contact information.
Customers who are In Europe, Africa or Middle East can submit repair details via a website form shown in the next picture. This form is on the Perle website, www.perle.com, in the Support area.
Click here to access our web site at the following URL:
http://www.perle.com/support_services/rma_form.asp
In the USA and Asia contact the office shown in the Technical Support section.
Feedback about this manual
If you have any comments or suggestions for improving this manual please email Perle using the following address;
ptact@perle.com
Please include the title, part number and date of the manual (you can find these on the title page at the front of this manual).
Repair procedure
Page 58