NETGEAR NMS100 manual Package Contents

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Reference Manual for the ProSafe Network Management System NMS100

None (TCP Only)

Null access is used for polling TCP services only, where ICMP (Ping) and SNMP access is restricted by a firewall.

ICMP (Ping)

ICMP (Ping) mode is used for devices that do not support SNMP but can still be pinged to see if they are responding. This may include servers and workstations.

SNMP V1 and V2c

SNMP V1 and SNMP V2c are very similar SNMP agent protocols that are used by most currently deployed network devices. Any device that supports V2c will generally also support V1. ProSafe NMS uses automatic intelligence to switch from one mode to the other as needed. So in most cases select SNMP V1 as the device access mode for any SNMP device.

Since SNMP V1 and V2c are the most common and simplest SNMP protocols, this guide will only show you how to use these protocols.

SNMP V3

SNMP V3 is a secure SNMP agent protocol that supports authentication and privacy (encryption). The use of SNMP V3 is considered an advanced topic. As such, this guide does not describe V3 in any detail. For more information about using V3, please use the Help/Help Topics menu and search for Setting Device Access Modes in the Index.

Package Contents

The product package should contain the following items:

•Software CD, including:

—ProSafe NMS Software

—This guide

•Software license key

•Customer support card

If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Please remember to keep your software CD and license key in a secure location.

1-4	Introduction

September 2004 202-10058-01

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Contents September 2004 NETGEAR, IncStatement of Conditions TrademarksCustomer Support World Wide Web Contents Chapter Data and Statistics Appendix a Contents Typographical Conventions Audience, Scope, Conventions, and FormatsManual Scope Other ProSafe NMS Features OverviewSystem Requirements Device Access ModesProSafe Network Management System Recommended system requirementsPackage Contents Introduction Introduction Chapter Installation and Startup Installing the ProSafe NMS Server and Local ConsoleInstalling the Air Messenger Pro Paging Software Starting the ProSafe NMS Server and Local ConsoleStarting a Local Console Session Disabling Automatic Console LoginStopping and Starting the Server Event Log Tool Console ElementsMain button bar Edit button bar Selection Tool Element FunctionConsole Button Commands Zoom toSelection Tool tabs Selection ToolEvent Log Tool Selection Tab DescriptionView Window Area Installation and Startup Working with the Map Database Map Selection TreeZoom Using Map View WindowsView All Zoom Out RectangleMoving Map Objects Moving Objects at the Root LevelMoving Objects Inside Subnet Levels Automatically arranged and manually arranged submap levelsMoving Objects from One Subnet to Another Changing Object Properties AttributesObject Properties Access tab Access ParametersAttribute Name Description Type-Dependent Attributes Object Properties Attribute tab Object Attribute Name Description Type aObject Types Adding Map ObjectsType Description MIB Selection Tree Viewing Device MIB DataManage Menus Table Display Elements Custom MenusGraph Display Elements Graph StylesSaving Long-term Statistics Creating a New ReportViewing Trend Data in a Graph Window Limiting Saved Instances Threshold Alarms Setting Threshold AlarmsAlarm Type Description Setting Status Variable Polling Configuring Automatic AlarmsSetting Manual Threshold Alarms Discovery of Four Built-in Services Polling TCP Application ServicesTCP Service Polling Custom TCP Service Polling Managing Polling for the DeviceEmailing or Paging the Administrator on an Event To modify an existing Custom TCP Service definitionThen, set the Email/Paging global event options Add an Event Filter for the pollDeviceDown event Then, set the Email/Page event actions ProSafe NMS Events Other Event TypesEvent Subtree Trap Name Description Emailing or Paging Multiple Users First, add a grouped set of usersThen, add an Event Filter for the selected devices Duration of Network Discovery Troubleshooting Network DiscoveryNormal Discovery Map Layout Failure Symptoms and Solutions Sample top-level and Subnet Map views for a small networkDiscovery Agent Fails to Connect to the Server Incorrect or Missing Community NamesFirewalls Block Snmp Operations Snmp Device Access Control ListNot Enough Seeds Broadcast Packet Losses Setting Up New FiltersLimiting the Scope of Discovery Stopping Discovery Auto-Layout Event Parameters Event ParametersEvent Description Parameters Set Community name of the target device List of Glossary Terms Auto Uplink Denial of Service attackCat Dynamic Host Configuration Protocol Domain Name DoSIP Address GatewayInternet Protocol MAC address Lightweight Directory Access ProtocolLocal area network MbpsPacket NetBIOSNetwork Address Translation Perfect Forward SecrecyPPP over Ethernet PPPoEPPP over ATM RouterSubnet Mask WEB Proxy Server Wi-Fi Windows Internet Naming ServiceUniversal Plug and Play Wide area networkWireless Network Name Ssid Index Index Index