NETGEAR NMS100 manual Trademarks, Statement of Conditions, Customer Support World Wide Web

Page 2

© 2004 by NETGEAR, Inc. All rights reserved. September 2004.

Trademarks

NETGEAR is a trademark of Netgear, Inc.

SNMPc, SNMPc Workgroup, SNMPc Enterprise, and Castle Rock Computing are trademarks of Castle Rock Computing. Air Messenger Pro is a trademark of Internet Software Solutions. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.

NETGEAR ProSafe Network Management System is based on the SNMPc Network Management System, developed and exclusively owned by Castle Rock Computing, of California, U.S.A., at www.castlerock.com. NETGEAR ProSafe Network Management System is Copyright © 1998-2004, by Castle Rock Computing. All Rights Reserved. Each separate computer installation of NETGEAR ProSafe Network Management System must use a unique Software License Key.

Statement of Conditions

In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.

NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

Customer Support

Refer to the Support Information Card that shipped with your ProSafe Network Management System. ProSafe NMS includes free installation support for the first 30 days. Customer support after the initial 30 day period is offered as a fee- based per-incident service. Please go to the Sales page at http://www.netgear.com for more information.

World Wide Web

NETGEAR maintains a World Wide Web home page that you can access at the URLhttp://www.netgear.com. A direct connection to the Internet and a Web browser such as Internet Explorer or Netscape are required.

ii

September 2004 202-10058-01

Image 2

Contents September 2004 NETGEAR, IncCustomer Support World Wide Web TrademarksStatement of Conditions Contents Chapter Data and Statistics Appendix a Contents Manual Scope Audience, Scope, Conventions, and FormatsTypographical Conventions Other ProSafe NMS Features OverviewSystem Requirements Device Access ModesProSafe Network Management System Recommended system requirementsPackage Contents Introduction Introduction Chapter Installation and Startup Installing the ProSafe NMS Server and Local ConsoleInstalling the Air Messenger Pro Paging Software Starting the ProSafe NMS Server and Local ConsoleStopping and Starting the Server Disabling Automatic Console LoginStarting a Local Console Session Event Log Tool Console ElementsMain button bar Edit button bar Selection Tool Element FunctionConsole Button Commands Zoom toSelection Tool tabs Selection ToolEvent Log Tool Selection Tab DescriptionView Window Area Installation and Startup Working with the Map Database Map Selection TreeZoom Using Map View WindowsView All Zoom Out RectangleMoving Map Objects Moving Objects at the Root LevelMoving Objects Inside Subnet Levels Automatically arranged and manually arranged submap levelsMoving Objects from One Subnet to Another Changing Object Properties AttributesAttribute Name Description Access ParametersObject Properties Access tab Type-Dependent Attributes Object Properties Attribute tab Object Attribute Name Description Type aType Description Adding Map ObjectsObject Types Manage Menus Viewing Device MIB DataMIB Selection Tree Table Display Elements Custom MenusGraph Display Elements Graph StylesSaving Long-term Statistics Creating a New ReportViewing Trend Data in a Graph Window Limiting Saved Instances Alarm Type Description Setting Threshold AlarmsThreshold Alarms Setting Status Variable Polling Configuring Automatic AlarmsSetting Manual Threshold Alarms TCP Service Polling Polling TCP Application ServicesDiscovery of Four Built-in Services Custom TCP Service Polling Managing Polling for the DeviceEmailing or Paging the Administrator on an Event To modify an existing Custom TCP Service definitionThen, set the Email/Paging global event options Add an Event Filter for the pollDeviceDown event Then, set the Email/Page event actions Event Subtree Trap Name Description Other Event TypesProSafe NMS Events Emailing or Paging Multiple Users First, add a grouped set of usersThen, add an Event Filter for the selected devices Normal Discovery Map Layout Troubleshooting Network DiscoveryDuration of Network Discovery Failure Symptoms and Solutions Sample top-level and Subnet Map views for a small networkDiscovery Agent Fails to Connect to the Server Incorrect or Missing Community NamesNot Enough Seeds Snmp Device Access Control ListFirewalls Block Snmp Operations Limiting the Scope of Discovery Setting Up New FiltersBroadcast Packet Losses Stopping Discovery Auto-Layout Event Description Parameters Event ParametersEvent Parameters Set Community name of the target device List of Glossary Terms Cat Denial of Service attackAuto Uplink Dynamic Host Configuration Protocol Domain Name DoSInternet Protocol GatewayIP Address MAC address Lightweight Directory Access ProtocolLocal area network MbpsPacket NetBIOSNetwork Address Translation Perfect Forward SecrecyPPP over Ethernet PPPoEPPP over ATM RouterSubnet Mask WEB Proxy Server Wi-Fi Windows Internet Naming ServiceUniversal Plug and Play Wide area networkWireless Network Name Ssid Index Index Index