NETGEAR NMS100 manual Emailing or Paging Multiple Users, First, add a grouped set of users

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Reference Manual for the ProSafe Network Management System NMS100

Note: A poll sequence occurs repeatedly every POLL INTERVAL seconds. During each poll sequence, a poll is sent and a reply expected within the POLL TIMEOUT period. If no response is received during the timeout period, the poll is sent again immediately (retried). During a single poll sequence, retries will be made up to the value set for POLL RETRIES. If the retries all fail then the poll sequence fails. The POLL INTERVAL must then elapse before another poll sequence is attempted.

Emailing or Paging Multiple Users

This section shows how to email or page two users when a selection of devices goes down. Please read and understand section “Emailing or Paging the Administrator on an Event” on page 5-6before reading this one.

1.First, add a grouped set of users

a.Use the Config/User Profiles menu.

b.Click the Add button.

c.Enter the Name of the new user.

d.Set the user Email address and the user Pager type.

e.Set the email/page days and times.

f.Set the Group1 user alias to SwitchOperators (this can be any text).

g.Click OK to save the new user.

h.Repeat this process for a different user name, making sure to set the Group1 value to SwitchOperators, so that both users have the same value for Group1 for example, they have the same alias).

2.Next, add the users to Air Messenger Pro

a.To use paging, start the Air Messenger Pro application and add two users with the same names as those you added to ProSafe NMS.

Do not use Air Messenger Pro groups and do not use the ProSafe NMS Group1 name. Each ProSafe NMS user must have a matching user name in Air Messenger Pro.

b.Set up the paging/modem options and make sure that you can send pages for each of the two new users.

Polling and Emailing

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September 2004 202-10058-01

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Contents NETGEAR, Inc September 2004Customer Support World Wide Web TrademarksStatement of Conditions Contents Chapter Data and Statistics Appendix a Contents Manual Scope Audience, Scope, Conventions, and FormatsTypographical Conventions Overview Other ProSafe NMS FeaturesRecommended system requirements Device Access ModesProSafe Network Management System System RequirementsPackage Contents Introduction Introduction Installing the ProSafe NMS Server and Local Console Chapter Installation and StartupStarting the ProSafe NMS Server and Local Console Installing the Air Messenger Pro Paging SoftwareStopping and Starting the Server Disabling Automatic Console LoginStarting a Local Console Session Element Function Console ElementsMain button bar Edit button bar Selection Tool Event Log ToolZoom to Console Button CommandsSelection Tab Description Selection ToolEvent Log Tool Selection Tool tabsView Window Area Installation and Startup Map Selection Tree Working with the Map DatabaseRectangle Using Map View WindowsView All Zoom Out ZoomMoving Objects at the Root Level Moving Map ObjectsAutomatically arranged and manually arranged submap levels Moving Objects Inside Subnet LevelsMoving Objects from One Subnet to Another Attributes Changing Object PropertiesAttribute Name Description Access ParametersObject Properties Access tab Type-Dependent Attributes Object Attribute Name Description Type a Object Properties Attribute tabType Description Adding Map ObjectsObject Types Manage Menus Viewing Device MIB DataMIB Selection Tree Custom Menus Table Display ElementsGraph Styles Graph Display ElementsCreating a New Report Saving Long-term StatisticsViewing Trend Data in a Graph Window Limiting Saved Instances Alarm Type Description Setting Threshold AlarmsThreshold Alarms Configuring Automatic Alarms Setting Status Variable PollingSetting Manual Threshold Alarms TCP Service Polling Polling TCP Application ServicesDiscovery of Four Built-in Services Managing Polling for the Device Custom TCP Service PollingTo modify an existing Custom TCP Service definition Emailing or Paging the Administrator on an EventThen, set the Email/Paging global event options Add an Event Filter for the pollDeviceDown event Then, set the Email/Page event actions Event Subtree Trap Name Description Other Event TypesProSafe NMS Events First, add a grouped set of users Emailing or Paging Multiple UsersThen, add an Event Filter for the selected devices Normal Discovery Map Layout Troubleshooting Network DiscoveryDuration of Network Discovery Sample top-level and Subnet Map views for a small network Failure Symptoms and SolutionsIncorrect or Missing Community Names Discovery Agent Fails to Connect to the ServerNot Enough Seeds Snmp Device Access Control ListFirewalls Block Snmp Operations Limiting the Scope of Discovery Setting Up New FiltersBroadcast Packet Losses Stopping Discovery Auto-Layout Event Description Parameters Event ParametersEvent Parameters Set Community name of the target device List of Glossary Terms Cat Denial of Service attackAuto Uplink Domain Name DoS Dynamic Host Configuration ProtocolInternet Protocol GatewayIP Address Mbps Lightweight Directory Access ProtocolLocal area network MAC addressPerfect Forward Secrecy NetBIOSNetwork Address Translation PacketRouter PPPoEPPP over ATM PPP over EthernetSubnet Mask Wide area network Wi-Fi Windows Internet Naming ServiceUniversal Plug and Play WEB Proxy ServerWireless Network Name Ssid Index Index Index