NETGEAR NMS100 manual Emailing or Paging the Administrator on an Event

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Reference Manual for the ProSafe Network Management System NMS100

4.After adding a new service definition, you need to click the Add>> button if you want this service to be polled for the currently selected device.

To delete an existing Custom TCP Service definition:

1.Select the service name in the All Services list.

2.Click the Delete button.

To modify an existing Custom TCP Service definition:

1.Select the service name in the All Services list.

2.Make changes to the Service Name, TCP Port, Send String, or Expect String edit boxes.

3.Click the Change button.

Note that service names prepended by an asterisk are built-in and cannot be changed or deleted. These services are *Ftp, *Telnet, *Smtp, and *Web. These services use a simplified connect-only form of polling.

Emailing or Paging the Administrator on an Event

This section shows you how to dial a pager or send email to the ProSafe NMS Administrator user when a selection of devices goes down.

1.First, add the Administrator user to Air Messenger Pro

a.To use paging you must first install Air Messenger Pro by using the Windows Start/ Programs/NETGEAR ProSafe NMS/Install Air Messenger Pro menu.

b.Start Air Messenger Pro and add a user (not a group) named Administrator.

c.Configure and test the Air Messenger Pro modem/pager settings and make sure you can send pages.

4-6	Polling and Emailing

September 2004 202-10058-01

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Contents September 2004 NETGEAR, IncTrademarks Statement of ConditionsCustomer Support World Wide Web Contents Chapter Data and Statistics Appendix a Contents Audience, Scope, Conventions, and Formats Typographical ConventionsManual Scope Other ProSafe NMS Features OverviewSystem Requirements Device Access ModesProSafe Network Management System Recommended system requirementsPackage Contents Introduction Introduction Chapter Installation and Startup Installing the ProSafe NMS Server and Local ConsoleInstalling the Air Messenger Pro Paging Software Starting the ProSafe NMS Server and Local ConsoleDisabling Automatic Console Login Starting a Local Console SessionStopping and Starting the Server Event Log Tool Console ElementsMain button bar Edit button bar Selection Tool Element FunctionConsole Button Commands Zoom toSelection Tool tabs Selection ToolEvent Log Tool Selection Tab DescriptionView Window Area Installation and Startup Working with the Map Database Map Selection TreeZoom Using Map View WindowsView All Zoom Out RectangleMoving Map Objects Moving Objects at the Root LevelMoving Objects Inside Subnet Levels Automatically arranged and manually arranged submap levelsMoving Objects from One Subnet to Another Changing Object Properties AttributesAccess Parameters Object Properties Access tabAttribute Name Description Type-Dependent Attributes Object Properties Attribute tab Object Attribute Name Description Type aAdding Map Objects Object TypesType Description Viewing Device MIB Data MIB Selection TreeManage Menus Table Display Elements Custom MenusGraph Display Elements Graph StylesSaving Long-term Statistics Creating a New ReportViewing Trend Data in a Graph Window Limiting Saved Instances Setting Threshold Alarms Threshold AlarmsAlarm Type Description Setting Status Variable Polling Configuring Automatic AlarmsSetting Manual Threshold Alarms Polling TCP Application Services Discovery of Four Built-in ServicesTCP Service Polling Custom TCP Service Polling Managing Polling for the DeviceEmailing or Paging the Administrator on an Event To modify an existing Custom TCP Service definitionThen, set the Email/Paging global event options Add an Event Filter for the pollDeviceDown event Then, set the Email/Page event actions Other Event Types ProSafe NMS EventsEvent Subtree Trap Name Description Emailing or Paging Multiple Users First, add a grouped set of usersThen, add an Event Filter for the selected devices Troubleshooting Network Discovery Duration of Network DiscoveryNormal Discovery Map Layout Failure Symptoms and Solutions Sample top-level and Subnet Map views for a small networkDiscovery Agent Fails to Connect to the Server Incorrect or Missing Community NamesSnmp Device Access Control List Firewalls Block Snmp OperationsNot Enough Seeds Setting Up New Filters Broadcast Packet LossesLimiting the Scope of Discovery Stopping Discovery Auto-Layout Event Parameters Event ParametersEvent Description Parameters Set Community name of the target device List of Glossary Terms Denial of Service attack Auto UplinkCat Dynamic Host Configuration Protocol Domain Name DoSGateway IP AddressInternet Protocol MAC address Lightweight Directory Access ProtocolLocal area network MbpsPacket NetBIOSNetwork Address Translation Perfect Forward SecrecyPPP over Ethernet PPPoEPPP over ATM RouterSubnet Mask WEB Proxy Server Wi-Fi Windows Internet Naming ServiceUniversal Plug and Play Wide area networkWireless Network Name Ssid Index Index Index