NETGEAR 208-10026-01 manual Troubleshooting the Web Configuration Interface

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ADSL Modem Router Setup Manual

LAN or ADSL Internet Port LEDs Not On

If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is made, check the following:

Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.

Make sure that power is turned on to the connected hub or workstation.

Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the ADSL modem router.

Troubleshooting the Web Configuration Interface

If you are unable to access the router’s Web Configuration interface from a computer on your local network, check the following:

If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section.

Make sure your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.0.2 to 192.168.0.254. Refer to “Preparing a Computer for Network Access” to find your computer’s IP address.

Note: If your computer’s IP address is shown as 169.254.x.x:

Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router and reboot your computer.

If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.0.1. This procedure is explained in “Using the Reset Button” on page 2-9.

Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded.

Try quitting the browser and launching it again.

Troubleshooting

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Contents Adsl Modem Router Setup Manual Trademarks Contents Testing the Path from Your Computer to a Remote Device What’s in the Box? Chapter Connecting the Router to the InternetLED Descriptions Router’s Front PanelRouter’s Rear Panel What You Need Before You BeginSmart Wizard Setup Two Setup Methods 1 Smart Wizard Setup 2 Manual SetupInternet Configuration Requirements Understanding Adsl Microfilters Manual SetupComputers Set to Dhcp Manually Setting Up Your Adsl Modem RouterRouter Phone to the filter Adsl Modem Router Setup Manual Computer or Preparing a Computer for Network Access Adsl Modem Router Setup Manual Adsl Modem Router Setup Manual Basic Functioning Chapter TroubleshootingTest LED Never Turns On or Test LED Stays On Power LED Not OnLAN or Adsl Internet Port LEDs Not On Troubleshooting the Web Configuration InterfaceAdsl link Troubleshooting the ISP ConnectionAdsl Internet LED Off Obtaining an Internet IP AddressTroubleshooting PPPoE or PPPoA Troubleshooting Internet Browsing Troubleshooting a TCP/IP Network Using the Ping UtilityTesting the LAN Path to Your Router Request timed out Testing the Path from Your Computer to a Remote DeviceUsing the Reset Button Restoring the Default Configuration and PasswordAdsl Modem Router Setup Manual Network Protocol and Standards Compatibility Appendix a Technical SpecificationsAdsl Modem Router Setup Manual Document Link Appendix B Related DocumentsAdsl Modem Router Setup Manual