NETGEAR 208-10026-01 manual Obtaining an Internet IP Address, Adsl Internet LED Off

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ADSL Modem Router Setup Manual

If disconnecting telephones does not result in a green ADSL Internet LED, there may be a problem with your wiring. If the telephone company has tested the ADSL signal at your Network Interface Device (NID), then you may have poor quality wiring in your house.

ADSL Internet LED Off

If the ADSL Internet LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.

If disconnecting telephones does not result in a green ADSL Internet LED the problem may be one of the following:

Check that the telephone company has made the connection to your line and tested it.

Verify that you are connected to the correct telephone line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It may be necessary to use a swapper if you ADSL signal is on pins 1 and 4 of the RJ-11 jack. The ADSL Modem Router uses pins 2 and 3.

Obtaining an Internet IP Address

If your ADSL modem router is unable to access the internet, and your Internet LED is green or blinking green, you should determine whether the ADSL modem router is able to obtain a Internet IP address from the ISP. Unless you have been assigned a static IP address, your ADSL modem router must request an IP address from the ISP. You can determine whether the request was successful using the browser interface.

To check the Internet IP address from the browser interface:

1.Launch your browser and select an external site such as http://www.netgear.com.

2.Access the Main Menu of the ADSL modem router’s configuration at http://192.168.0.1.

3.Under the Maintenance heading check that an IP address is shown for the Internet Port.

If 0.0.0.0 is shown, your ADSL modem router has not obtained an IP address from your ISP.

If your router is unable to obtain an IP address from the ISP, the problem may be one of the following:

Your ISP may require a Multiplexing Method or Virtual Path Identifier/Virtual Channel Identifier parameter.

Troubleshooting

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Contents Adsl Modem Router Setup Manual Trademarks Contents Testing the Path from Your Computer to a Remote Device What’s in the Box? Chapter Connecting the Router to the InternetLED Descriptions Router’s Front PanelRouter’s Rear Panel What You Need Before You BeginTwo Setup Methods 1 Smart Wizard Setup 2 Manual Setup Smart Wizard SetupInternet Configuration Requirements Understanding Adsl Microfilters Manual SetupComputers Set to Dhcp Manually Setting Up Your Adsl Modem RouterRouter Phone to the filter Adsl Modem Router Setup Manual Computer or Preparing a Computer for Network Access Adsl Modem Router Setup Manual Adsl Modem Router Setup Manual Basic Functioning Chapter TroubleshootingTest LED Never Turns On or Test LED Stays On Power LED Not OnLAN or Adsl Internet Port LEDs Not On Troubleshooting the Web Configuration InterfaceAdsl link Troubleshooting the ISP ConnectionAdsl Internet LED Off Obtaining an Internet IP AddressTroubleshooting PPPoE or PPPoA Troubleshooting a TCP/IP Network Using the Ping Utility Troubleshooting Internet BrowsingTesting the LAN Path to Your Router Request timed out Testing the Path from Your Computer to a Remote DeviceUsing the Reset Button Restoring the Default Configuration and PasswordAdsl Modem Router Setup Manual Network Protocol and Standards Compatibility Appendix a Technical SpecificationsAdsl Modem Router Setup Manual Document Link Appendix B Related DocumentsAdsl Modem Router Setup Manual