NETGEAR 208-10026-01 manual Troubleshooting the ISP Connection, Adsl link

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ADSL Modem Router Setup Manual

Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that CAPS LOCK is off when entering this information.

If the router does not save changes you have made in the Web Configuration Interface, check the following:

When entering configuration settings, be sure to click the Apply button before moving to another menu or tab, or your changes are lost.

Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration.

Troubleshooting the ISP Connection

If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection.

ADSL link

If your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the Internet LED.

ADSL Internet LED Green or Blinking Green

If your ADSL Internet LED is green or blinking green, then you have a good ADSL connection. You can be confident that the service provider has connected your line correctly and that your wiring is correct.

ADSL Internet LED Blinking Yellow

If your ADSL Internet LED is blinking yellow, then your ADSL modem router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes.

If the Internet LED does not turn green, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.

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Troubleshooting

v1.1, 2006-2

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Contents Adsl Modem Router Setup Manual Trademarks Contents Testing the Path from Your Computer to a Remote Device Chapter Connecting the Router to the Internet What’s in the Box?Router’s Front Panel LED DescriptionsWhat You Need Before You Begin Router’s Rear PanelInternet Configuration Requirements Two Setup Methods 1 Smart Wizard Setup 2 Manual SetupSmart Wizard Setup Manual Setup Understanding Adsl MicrofiltersManually Setting Up Your Adsl Modem Router Computers Set to DhcpRouter Phone to the filter Adsl Modem Router Setup Manual Computer or Preparing a Computer for Network Access Adsl Modem Router Setup Manual Adsl Modem Router Setup Manual Chapter Troubleshooting Basic FunctioningPower LED Not On Test LED Never Turns On or Test LED Stays OnTroubleshooting the Web Configuration Interface LAN or Adsl Internet Port LEDs Not OnTroubleshooting the ISP Connection Adsl linkObtaining an Internet IP Address Adsl Internet LED OffTroubleshooting PPPoE or PPPoA Testing the LAN Path to Your Router Troubleshooting a TCP/IP Network Using the Ping UtilityTroubleshooting Internet Browsing Testing the Path from Your Computer to a Remote Device Request timed outRestoring the Default Configuration and Password Using the Reset ButtonAdsl Modem Router Setup Manual Appendix a Technical Specifications Network Protocol and Standards CompatibilityAdsl Modem Router Setup Manual Appendix B Related Documents Document LinkAdsl Modem Router Setup Manual