NETGEAR DM111PSPv2 user manual Adsl LED Is Off or Is Blinking, Adsl LED Troubleshooting

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ADSL2+ Modem Router DM111PSPv2 User Manual

Table 6-1. Power LED Troubleshooting (continued)

Power LED Situation

Action

 

 

The Power LED never turns green.

This indicates that the modem router’s self-test failed.

 

• Cycle the power to see if the modem router recovers.

 

• Clear the modem router’s configuration to factory defaults. This will

 

set the modem router’s IP address to 192.168.0.1. This procedure is

 

explained in “Using the Reset Button” on page 6-8.

 

• If the error persists, you might have a hardware problem and should

 

contact technical support.

 

 

ADSL LED Is Off or Is Blinking

The following table provides troubleshooting tips if the ADSL LED is off or is blinking.

Table 6-2. ADSL LED Troubleshooting

ADSL LED Situation

Action

 

 

The ADSL LED is off

• Make sure that the telephone jack is live—temporarily connect a

(no ADSL link is detected)

standard telephone to the telephone jack to check for a dial tone.

 

• Make sure that the telephone cable connections are secure at the

 

modem router and at the ADSL-capable telephone jack.

The modem router was just

• Disconnect all telephones on the line. If this solves the problem,

installed and the LED has never

reconnect the telephones one at a time, being careful to use a

been solid on.

microfilter on each telephone. If the microfilters are connected

 

correctly, you should be able to connect all your telephones.

 

• If disconnecting telephones does not result in a green Internet LED,

 

there may be a problem with your wiring. If the telephone company

 

has tested the ADSL signal at your Network Interface Device (NID),

 

then you may have poor quality wiring in your house.

 

• Verify that you are connected to the correct telephone line. If you

 

have more than one phone line, be sure that you are connected to

 

the line with the ADSL service. It may be necessary to use a swapper

 

if you ADSL signal is on pins 1 and 4 or the RJ-11 jack. The ADSL2+

 

Modem Router uses pins 2 and 3.

 

• Log in to the modem router as described in “Logging In to the Modem

 

Router” on page 1-2, and select ADSL Settings from the main menu.

 

Make sure that your login name and account password are correct

 

and the ADSL settings are set to the values required by your ISP.

Troubleshooting

6-3

v1.0, December 2008

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Contents NETGEAR, Inc ADSL2+ Modem Router DM111PSPv2Statement of Conditions TrademarksEuropean Union Statement of Compliance Bestätigung des Herstellers/Importeurs Certificate of the Manufacturer/ImporterVoluntary Control Council for Interference Vcci Statement Product and Publication Details V1.0, December Contents Chapter Security and Firewall Protection Using the Reset Button V1.0, December About This Manual How to Use This BookBold Conventions, Formats, and ScopeHow to Print This Manual How to Use This ManualPart Number Version Date Description Revision HistoryInstallation Requirements Chapter Configuring Your Internet ConnectionLogging In to the Modem Router Using the Smart Wizard to Set Up Your Modem RouterV1.0, December Setting Up Your Modem Router Manually Connection Type ISP Information Auto-Detected Internet Connection TypesSelect Use Static IP Address or Use IP Over ATM IPoA Using Quick Setup to Configure the Modem RouterScreen Name Settings Quick Setup Screen SettingsHow the Internet Connection Works Chapter Managing Your Modem Router Changing the PasswordBacking Up the Configuration to a File Backing Up, Restoring, or Erasing Your SettingsRestoring the Configuration from a File Resetting the Configuration to the Factory Default SettingsUpgrading the Modem Router’s Firmware Click Firmware Upgrade Viewing the Router Status Network Management InformationField Description Router Status FieldsViewing Attached Devices Statistics Fields Viewing the Adsl Line StatusNoise Margin Setting up the System LogV1.0, December Running Diagnostics Tests Diagnostic Utilities and Rebooting the Modem RouterRouting Table Remote Access V1.0, December Chapter Security and Firewall Protection Firewall SettingsFirewall Rules IP Filtering V1.0, December Settings Description Outbound IP Filtering Rule SettingsInbound Firewall Traffic Rules Port Forwarding Inbound Rules Inbound IP Filtering Rule SettingsV1.0, December Port Triggering Outbound Rules V1.0, December Configuring a DMZ Host Enabling Universal Plug and Play UPnP V1.0, December LAN IP Setup Chapter Advanced ConfigurationAdvanced Configuration LAN IP Settings Understanding the LAN IP SettingsReserved IP Address Reserved IP AddressesStatic Routes V1.0, December Igmp Proxy Internet Time Settings Enabling VoIP Connections V1.0, December WAN Setup Chapter Advanced WAN ConfigurationVPI/VCI WAN SetupSetting Description ATM PVC SettingsVC MUX Internet Connection Type SettingsWAN IP Settings PPP User Name and Password Settings Selecting Your Domain Name Server DNS Dynamic DNS Static DNSV1.0, December Quality of Service QoS Settings IP QoS Traffic Rule Settings TR 069 Client Configuration V1.0, December TR 069 Client Configuration Settings Go to Basic Functioning on Chapter TroubleshootingBasic Functioning Power LED Is Off or Never Turns GreenPower LED Troubleshooting Power LED Situation ActionAdsl LED Troubleshooting Adsl LED Is Off or Is BlinkingAdsl LED Situation Action Ethernet LED or Internet LEDs Not On Cannot Log in to the Modem RouterV1.0, December Troubleshooting the Internet Connection Modem Router Does Not Save Configuration ChangesTroubleshooting Internet Browsing Troubleshooting PPPoE or PPPoA ConnectionRestoring the Default Configuration and Password Problems with Date and TimeUsing the Reset Button Appendix a Technical Specifications LAN WAN Interface SpecificationsDocument Link Appendix B Related DocumentsV1.0, December Index Index-2 Index-3 Index-4

DM111PSPv2 specifications

The NETGEAR DM111PSPv2 is a robust and reliable ADSL modem designed to facilitate high-speed internet connectivity for home and small business users. This device is particularly well-suited for those who rely on ADSL connections, enabling them to experience stable and efficient internet access.

One of the main features of the DM111PSPv2 is its support for ADSL2+ technology, which enhances the speed and performance of internet connections. With this capability, users can achieve download speeds of up to 24 Mbps, significantly improving their online experience, whether for streaming, gaming, or browsing. The modem also boasts upload speeds of up to 1 Mbps, making it suitable for applications that require stable upload bandwidth.

The device is equipped with a built-in Ethernet port, allowing for easy and straightforward connections to computers, routers, or other networking devices. This versatility means that users can easily set up a home network or connect multiple devices by linking the modem to a router, facilitating seamless internet access across multiple devices.

Another notable aspect of the DM111PSPv2 is its compatibility with major internet service providers (ISPs). This broad compatibility ensures that most users can quickly set up the device with their existing internet plan without any issues. Additionally, it supports various networking protocols, including PPPoE and IPoA, making it a flexible solution for different network environments.

The modem's compact design and user-friendly interface make it an attractive option for users who may not be tech-savvy. The smart diagnostic LEDs on the front panel allow users to easily monitor connection status, making it convenient to troubleshoot any potential issues.

Security is a paramount concern for users today, and the DM111PSPv2 addresses this with features such as NAT (Network Address Translation) and a built-in firewall. These security measures help protect the network from external threats, ensuring that users can safely browse the internet.

In summary, the NETGEAR DM111PSPv2 offers a combination of speed, compatibility, and security. Its support for ADSL2+ technology, user-friendly design, and robust feature set make it an excellent choice for anyone looking to enhance their internet connectivity experience. Whether for casual browsing or more demanding applications, this modem provides a suitable and efficient solution for ADSL users.