Multi-Tech Systems MT5634ZPX-V.92-ISA manual Online Warranty Registration

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MultiModemZPX User Guide

6 - Warranty, Service, and Tech Support

Repair Procedures for International Customers (Outside U.S.A. and Canada)

Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product.

http://www.multitech.com/COMPANY/offices/DEFAULT.ASP

In the event that factory service is required, products may be shipped, freight prepaid to our Mounds View, Minnesota factory. Recommended international shipment methods are via Federal Express, UPS or DHL courier services, or by airmail parcel post; shipments made by any other method will be refused. A Returned Materials Authorization (RMA) is required for products shipped from outside the U.S.A. and Canada. Please contact us for return authorization and shipping instructions on any International shipments to the U.S.A. Please include, inside the shipping box, a description of the problem, a return shipping address (must have street address, not P.O. Box), your telephone number, and if the product is out of warranty, a check drawn on a U.S. bank or your company’s purchase order for repair charges. Repaired units shall be shipped freight collect, unless other arrangements are made in advance.

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department nearest you or email tsupport@multitech.com. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at

+(763) 717-5631 in the U.S.A., or email mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

Repair Procedures for International Distributors

Procedures for International Distributors of Multi-Tech products are on the distributor web site.

http://www.multitech.com/PARTNERS/login/

Online Warranty Registration

If you have access to the World Wide Web, you can register your Multi-Tech product online at

http://www.multitech.com/register/.

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Contents User Guide Internal ISAData / Fax ModemMultiModemZPX User Guide Contents Appendix D Waste Electrical and Electronic Equipment Weee Introduction General features DataManual Organization Technical Specifications Modem CompatibilityCommand Buffer Safety Warnings What You Will NeedWe supply You supplyDetermine System Resources MultiModemZPX User Guide Installation MultiModemZPX User Guide Installation Configure Jumpers Install the Modem into Your ComputerRun Add Hardware Wizard Run Add Modem Wizard Query ModemConnect Your Modem to the Telephone Line MT5634ZPX Internal ISA ModemConfigure the Modem for Your Country AT CommandsData Communications Software Global Wizard UtilityTesting Your Modem Testing Data FunctionsTesting Fax Functions Operating Your MultiModemZPXBasic Procedure Remote ConfigurationOther Methods for Accessing Microsoft Fax Changing the Setup Password SetupChanging the Remote Escape Character AT Commands Fax CommandsCommon Problems Initial ChecklistModem does not respond to commands Modem dials but cannot make a connection Modem disconnects while online Modem cannot connect when answering File transfer appears slower than it shouldData is being lost Garbage characters display on the monitorWarranty, Service, and Tech Support WarrantyOnline Warranty Registration Repair Procedures for International DistributorsCanadian Customers ServiceInternational Customers outside U.S.A. and Canada Replacement Parts Technical SupportInternet Sites International DistributorsAppendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement FCC PartCanadian Limitations Notice Industry Canada EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions New Zealand Telecom Warning Notice Upgrade Overview Appendix B Updating Your Modem’s Firmware IntroductionIdentify the Modem Firmware Identify the Current Firmware VersionDownload the Upgrade File Install the Flash WizardExtract the Upgrade Files Upgrade the Modem’s FirmwareUsing the Flash Wizard Restore Your ParametersAppendix C Ascii Conversion Chart Code HEX DECAppendix D Waste Electrical Electronic Equipment Weee MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary No Entries MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary Index XON/XOFF
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MT5634ZPX-V.92-ISA specifications

The Multi-Tech Systems MT5634ZPX-V.92-ISA is a highly versatile and reliable internal modem designed to meet the needs of various communication tasks. As one of the hallmark products in the Multi-Tech lineup, this modem is particularly known for its adherence to the V.92 standard, which enhances data transmission speeds and improves the overall user experience when connecting to the Internet or other networks.

One of the main features of the MT5634ZPX-V.92-ISA is its capability to achieve maximum download speeds of up to 56 Kbps and upload speeds of up to 33.6 Kbps. This performance is enhanced by the device's V.34 modulation technology, which allows for faster connections and more reliable data transfer, especially over traditional analog lines. The modem also supports v.92 features such as Modem-on-Hold, which enables users to receive phone calls while still connected to the Internet, thereby minimizing interruptions in service.

A notable characteristic of the MT5634ZPX-V.92-ISA is its compatibility with various operating systems, including DOS, Windows, and Linux. This broad compatibility makes it an excellent choice for users who work across different platforms. The device connects via the ISA bus, meaning it is designed for older workstation setups, providing an efficient solution for legacy systems requiring modem integration.

The MT5634ZPX-V.92-ISA also incorporates several advanced technologies to enhance performance and reliability. Its built-in error correction (V.42) and data compression (V.44) capabilities ensure optimal data throughput and integrity. The modem is also equipped with diagnostics tools, allowing users to troubleshoot and optimize their connection more effectively.

In terms of installation and usability, the MT5634ZPX-V.92-ISA is designed for straightforward setup, making it accessible for users with varying levels of technical expertise. Additionally, its robust construction and reliable performance have made it a popular choice for both home and business environments where dependable Internet connectivity is essential.

Overall, the Multi-Tech Systems MT5634ZPX-V.92-ISA modem stands out for its performance, compatibility, and feature set, making it a wise investment for those who require a solid and efficient modem solution in both personal and professional settings. Whether for casual browsing or critical tasks, this modem delivers the reliability and speed users expect from modern communication technology, while still accommodating legacy systems.
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