Multi-Tech Systems MT5634ZPX-V.92-ISA Appendix B Updating Your Modem’s Firmware Introduction

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MultiModemZPX User Guide

Appendix B - Updating Your Modem Firmware

Appendix B - Updating Your Modem’s Firmware

Introduction

Your modem is controlled by semi-permanent software, called firmware, which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, either the manufacturer or the user can change the firmware as bugs are fixed or new features are added.

Multi-Tech System’s Flash Wizard utility can be used in the Windows operating system to update (flash) your modem’s firmware.

The Flash Wizard utility is available on the MT5634ZPX-V92 CD or can be downloaded from Multi-Tech’s ftp site.

Upgrade Overview

The upgrade (flash) procedure for the Windows operating system consists of the following steps:

1.Identify the modem’s model number and firmware version.

2.Identify the current version of the firmware.

3.Download the upgrade (.HEX) file for your modem.

4.Extract the firmware upgrade (.HEX) file.

5.Install The Flash Wizard .

6.Document your stored parameters.

7.Upgrade the modem’s firmware using the .HEX file and the Flash Wizard.

8.Restore your parameters.

Step 1: Identify the Modem Firmware

You must know the model number and firmware version of your Multi-Tech modem to know whether you should update it.

1.Run your favorite terminal program. If you are using Windows 98, Windows NT, or Windows 2000, you can use HyperTerminal.

2.In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on your screen, be sure to type it completely, and then press Enter. The modem should respond OK.

3.After the modem responds OK, type ATI and press Enter. Record your results. The model number and firmware version should appear.

Step 2: Identify the Current Firmware Version

Identify the current version of the firmware available for your modem on the Multi-Tech web site. If your modem already has the current firmware, there is no need to update it.

1.Using your favorite Web browser, go to Multi-Tech System’s support web page. Follow the links to the modem firmware page.

2.Locate your modem model number.

3.Compare the firmware version number for your modem as found in Step 1: Identify the Modem Firmware, to the latest firmware version as listed on the web site. If your modem is at the cur- rent version, it does not need to be updated.

4.If the current firmware version is greater than the firmware version number found in Step 1: Identify the Modem Firmware, your modem has an older firmware version. Continue with Step 3: Download the Upgrade File.

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Contents Internal ISAData / Fax Modem User GuideMultiModemZPX User Guide Contents Appendix D Waste Electrical and Electronic Equipment Weee Introduction Data General featuresManual Organization Modem Compatibility Technical SpecificationsCommand Buffer You supply Safety WarningsWhat You Will Need We supplyDetermine System Resources MultiModemZPX User Guide Installation MultiModemZPX User Guide Installation Install the Modem into Your Computer Configure JumpersRun Add Hardware Wizard Query Modem Run Add Modem WizardMT5634ZPX Internal ISA Modem Connect Your Modem to the Telephone LineGlobal Wizard Utility Configure the Modem for Your CountryAT Commands Data Communications SoftwareOperating Your MultiModemZPX Testing Your ModemTesting Data Functions Testing Fax FunctionsOther Methods for Accessing Microsoft Fax Remote ConfigurationBasic Procedure Changing the Remote Escape Character SetupChanging the Setup Password Fax Commands AT CommandsModem does not respond to commands Initial ChecklistCommon Problems Modem dials but cannot make a connection Modem disconnects while online Garbage characters display on the monitor Modem cannot connect when answeringFile transfer appears slower than it should Data is being lostWarranty Warranty, Service, and Tech SupportRepair Procedures for International Distributors Online Warranty RegistrationInternational Customers outside U.S.A. and Canada ServiceCanadian Customers International Distributors Replacement PartsTechnical Support Internet SitesFCC Part 68 Telecom Appendix a Regulatory ComplianceCanadian Limitations Notice FCC PartFax Branding Statement International Modem Restrictions EMC, Safety, and R&TTE Directive ComplianceIndustry Canada New Zealand Telecom Warning Notice Identify the Current Firmware Version Upgrade OverviewAppendix B Updating Your Modem’s Firmware Introduction Identify the Modem FirmwareUpgrade the Modem’s Firmware Download the Upgrade FileInstall the Flash Wizard Extract the Upgrade FilesRestore Your Parameters Using the Flash WizardCode HEX DEC Appendix C Ascii Conversion ChartAppendix D Waste Electrical Electronic Equipment Weee MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary No Entries MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary Index XON/XOFF
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MT5634ZPX-V.92-ISA specifications

The Multi-Tech Systems MT5634ZPX-V.92-ISA is a highly versatile and reliable internal modem designed to meet the needs of various communication tasks. As one of the hallmark products in the Multi-Tech lineup, this modem is particularly known for its adherence to the V.92 standard, which enhances data transmission speeds and improves the overall user experience when connecting to the Internet or other networks.

One of the main features of the MT5634ZPX-V.92-ISA is its capability to achieve maximum download speeds of up to 56 Kbps and upload speeds of up to 33.6 Kbps. This performance is enhanced by the device's V.34 modulation technology, which allows for faster connections and more reliable data transfer, especially over traditional analog lines. The modem also supports v.92 features such as Modem-on-Hold, which enables users to receive phone calls while still connected to the Internet, thereby minimizing interruptions in service.

A notable characteristic of the MT5634ZPX-V.92-ISA is its compatibility with various operating systems, including DOS, Windows, and Linux. This broad compatibility makes it an excellent choice for users who work across different platforms. The device connects via the ISA bus, meaning it is designed for older workstation setups, providing an efficient solution for legacy systems requiring modem integration.

The MT5634ZPX-V.92-ISA also incorporates several advanced technologies to enhance performance and reliability. Its built-in error correction (V.42) and data compression (V.44) capabilities ensure optimal data throughput and integrity. The modem is also equipped with diagnostics tools, allowing users to troubleshoot and optimize their connection more effectively.

In terms of installation and usability, the MT5634ZPX-V.92-ISA is designed for straightforward setup, making it accessible for users with varying levels of technical expertise. Additionally, its robust construction and reliable performance have made it a popular choice for both home and business environments where dependable Internet connectivity is essential.

Overall, the Multi-Tech Systems MT5634ZPX-V.92-ISA modem stands out for its performance, compatibility, and feature set, making it a wise investment for those who require a solid and efficient modem solution in both personal and professional settings. Whether for casual browsing or critical tasks, this modem delivers the reliability and speed users expect from modern communication technology, while still accommodating legacy systems.
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