Multi-Tech Systems MT5634ZPX-V.92-ISA manual Using the Flash Wizard, Restore Your Parameters

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MultiModemZPX User Guide

Appendix B - Updating Your Modem Firmware

Using the Flash Wizard

1.Use Windows Explorer to copy the new .Hex file (which you downloaded from the Multi-Tech web site) to the folder in which the Flash Wizard program was installed.

2.Click Start Programs Flash Wizard to start the firmware update process. The program be- gins by identifying devices attached to your computer.

3.The Wizard displays a list of installed devices able to be flashed with the update. You may up- date more than one device in a single procedure. Select the device(s) you’d like to update and click Next> to continue.

4.Next, the Firmware Update Wizard displays current firmware version information. The top portion of the window provides port, version and country identification for the firmware cur- rently installed on your device(s). The Hex File list box displays the firmware versions avail- able for updating your modem.

a.If your modem’s firmware version number matches or is higher than the version number listed in the Hex File list, click Cancel to end the update process.

b.If your modem’s firmware version number is lower than the firmware version shown in the Hex File list, continue with the update process. Select the port for the device you are updat- ing. Use the list box to select the latest .Hex file version number for your country and click Next>.

5.The Firmware Update Wizard displays a progress indicator and begins updating your devices with the new firmware version. When the Wizard finishes the update, the progress indicator status changes to Programming Complete, and the Finish> button becomes active. Click Fin- ish> to complete the update.

6.When the update completes, the Firmware Update Wizard displays indicating the device has been successfully updated. Click Next> to close the Wizard.

7.You must restart your computer to make the firmware changes effective for your modem.

Note: If you are using Windows NT, be certain to enable RAS and your fax program when the operating system restarts.

Step 8: Restore Your Parameters

Your modem has been updated. You can now open your terminal program to reprogram your modem parameters or to confirm the update by typing ATI in the terminal window.

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Contents Internal ISAData / Fax Modem User GuideMultiModemZPX User Guide Contents Appendix D Waste Electrical and Electronic Equipment Weee Introduction Data General featuresManual Organization Modem Compatibility Technical SpecificationsCommand Buffer What You Will Need Safety WarningsWe supply You supplyDetermine System Resources MultiModemZPX User Guide Installation MultiModemZPX User Guide Installation Install the Modem into Your Computer Configure JumpersRun Add Hardware Wizard Query Modem Run Add Modem WizardMT5634ZPX Internal ISA Modem Connect Your Modem to the Telephone LineAT Commands Configure the Modem for Your CountryData Communications Software Global Wizard UtilityTesting Data Functions Testing Your ModemTesting Fax Functions Operating Your MultiModemZPXBasic Procedure Remote ConfigurationOther Methods for Accessing Microsoft Fax Changing the Setup Password SetupChanging the Remote Escape Character Fax Commands AT CommandsCommon Problems Initial ChecklistModem does not respond to commands Modem dials but cannot make a connection Modem disconnects while online File transfer appears slower than it should Modem cannot connect when answeringData is being lost Garbage characters display on the monitorWarranty Warranty, Service, and Tech SupportRepair Procedures for International Distributors Online Warranty RegistrationCanadian Customers ServiceInternational Customers outside U.S.A. and Canada Technical Support Replacement PartsInternet Sites International DistributorsFCC Part 68 Telecom Appendix a Regulatory ComplianceFax Branding Statement FCC PartCanadian Limitations Notice Industry Canada EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions New Zealand Telecom Warning Notice Appendix B Updating Your Modem’s Firmware Introduction Upgrade OverviewIdentify the Modem Firmware Identify the Current Firmware VersionInstall the Flash Wizard Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s FirmwareRestore Your Parameters Using the Flash WizardCode HEX DEC Appendix C Ascii Conversion ChartAppendix D Waste Electrical Electronic Equipment Weee MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary No Entries MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary Index XON/XOFF
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