Multi-Tech Systems 40-01459-D0-001 manual Placing the Call, Additional Technical Support Resources

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If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

Step 3: Placing the Call

If you call after your warranty or maintenance contract has expired, you might be charged a fee.

Support 8:30am – 5:00pm, Monday-Friday

U.S.A. / Puerto Rico

1-800-284-3172

From Outside the U.S.A.

1-781-272-8200

Additional Technical Support Resources

Online technical support is available through the Internet during the life of your product.

Online Technical Support

Bus-Tech Web Site

www.bustech.com

54 PCI ESCON Adapter Installation Guide

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Contents Installation Guide PCI Escon AdapterBus-Tech PCI Escon Installation Guide Federal Communications Commission FCC StatementCopyright 2001 by BUS-TECH, INC Table of Contents∙ ∙ ∙ ∙ Page How to Use This Publication What is Included in This PublicationWho Should Use This Publication What’s New in this Release? Introduction Server SoftwareRelated Documentation Document Number TitleMinimum System Requirements HardwareSoftware Windows OS/390Page Installing the Adapter StepPCI Escon Adapter Installation Guide Driver Installation WindowsSearch the Floppy New Found Hardware Wizard Completing Windows NT Network Icon on Control PanelNetwork Screen Insert Disk screen is displayed Figure 10. Escon Configuration Page Escon Configuration OverviewPCI Escon Adapter Installation Guide Channel Link Address Configuration Accessing Escon Configuration in WindowsSelect the Adapters tab Figure To configure a new device click Add… Adapter Properties with New Devices Page TCP/IP Direct Connect Installation StepClick OK when Setup displays it’s Welcome dialog Figure New Local Connection TCP/IP Properties Deleting a Link 10. Removing a Link11. Invoking Network Configuration 12. Adapter List with Escon Adapter 14.Insert Disk 16. Adapter Properties 18. Adapter Bindings 20. Select TCP/IP Direct Connect 21. Assigning an IP Address to the Escon Adapter Link Configuration 22. CTC Link PropertiesPage Mainframe Configuration OS/390 Parmlib UpdateOS/390 Device Definition TCP/IP Profile GatewayIocds Lpar Sample Configuration TCP/IP RoutingSubnet 207.168.12.1 207.168.12.65 26. TCP/IP Direct Connect Configuration Screens Updating Workstation Configurations 27. Simple Network with No Gateways28. Windows 95 TCP/IP Properties Page Hardware Color \ LED Top LED Bottom LEDYellow RedStep Escon Configuration Displaying Adapter PropertiesHighlight the Escon adapter and click Properties TCP/IP Direct Connect Windows 2000 ConsoleMainframe TCP/IP Profile Problem Solving Preparing for the CallPlacing the Call Additional Technical Support ResourcesCustomer Response BUS-TECH, INC Middlesex Turnpike BURLINGTON, MAPage Connectors Physical AttributesStandards Software