Software/Driver Installation
Limited Warranty
Multi-Tech Systems, Inc. (MTS) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. This warranty does not apply to any products which have been damaged by lightning storms, water, or power surges or which have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by the customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products which prove to be defective within the warranty period, or, at MTS’s option, issuance of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.
Service
Multi-Tech has an excellent technical support staff available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this product, call Technical Support at (800) 972-2439. Model and serial numbers are located on the Multi-Tech label on the component side of the ISIHP-2S/2U. To display the firmware version, type ATI1 in terminal mode. Software versions are printed on the diskette labels. Before calling Technical Support, note the status of your equipment, including screen messages, diagnostic test results, problems with a specific application, etc.
