Multi-Tech Systems MT9234ZPX-UPCI-NV manual Contents

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Contents

Contents

 

CHAPTER 1 – DESCRIPTION AND SPECIFICATIONS

4

PRODUCT DESCRIPTION

4

Features

4

Package Contents

4

AT COMMAND INFO

4

TECHNICAL SPECIFICATIONS

5

CHAPTER 2 – INSTALLATION

6

GENERAL SAFETY

6

WINDOWS INSTALLER

6

PHYSICALLY INSTALLING YOUR MULTIMODEM

8

MAKE THE EXTERNAL CONNECTIONS

9

Line Connection

9

Phone Connection (Optional)

9

Microphone/Headphone Connection (Optional)

9

MANUALLY INSTALLING DRIVERS

10

DRIVER INSTALLATION FOR WINDOWS 7

11

DRIVER INSTALLATION FOR VISTA AND WINDOWS 2008 OPERATING SYSTEMS

21

Preliminaries

21

Driver Installation of your PCI Serial Port

21

Installation of the Communications Port

24

Installation of the Modem

26

DRIVER INSTALLATION FOR WINDOWS XP AND 2003 OPERATING SYSTEMS

29

Preliminaries

29

Installation of the Serial Port

29

Installation of the Communications Port

33

Installation of the Modem

37

CONFIGURE THE MODEM FOR YOUR COUNTRY

42

Using the Global Wizard to Configure Your Modem

42

Using AT Commands to Configure Your Modem

42

CHAPTER 3 – REMOTE CONFIGURATION

43

BASIC PROCEDURE

43

Setup

43

To Change the Setup Password

43

To Change the Remote Escape Character

43

CHAPTER 4 – TROUBLESHOOTING

44

The Modem Does Not Respond to Commands

44

The Modem Cannot Connect When Dialing

45

The Modem Disconnects While Online

46

The Modem Cannot Connect When Answering

46

File Transfer Is Slower Than It Should Be

46

Data Is Being Lost

47

There Are Garbage Characters on the Monitor

47

The Modem Doesn’t Work with Caller ID

47

Fax and Data Software Can’t Run at the Same Time

47

The Voice Functions Don’t Work

47

Voice Mail Test

47

Loopback Test

48

Speakerphone Test (with voice option)

48

APPENDIX A – ENVIRONMENTAL INFORMATION

49

APPENDIX B – REGULATORY COMPLIANCE

52

APPENDIX C – UPGRADING YOUR MODEM

56

APPENDIX D – INSTALLING IN LINUX

58

INDEX

61

Multi-Tech Systems, Inc. MT9234ZPX User Guide

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Contents User Guide Trademarks Knowledge Base and Support Services World HeadquartersWarranty Revision History Date DescriptionContents Package Contents Description and SpecificationsAT Command Info FeaturesCategory Technical SpecificationsInstallation General SafetyWindows Installer Page Physically Installing your MultiModem Microphone/Headphone Connection Optional Make the External ConnectionsLine Connection Phone Connection OptionalManually Installing Drivers Card Driver Installation Driver Installation for WindowsAt the Browse for driver software on your computer screen Select Browse my computer for driver softwarePage Windows 7 Port Installation Page Page Installation of the COM port Page Installation of the modem Completion Preliminaries Driver Installation of your PCI Serial PortInstallation Installation Installation of the Communications Port At the Browse for driver software on your computer screen Installation of the Modem Click Install Multi-Tech Systems, Inc. MT9234ZPX User Guide Page Welcome to the Found New Hardware Wizard screen appears Installation of the Serial PortInstallation Click Continue Anyway Multi-Tech Systems, Inc. MT9234ZPX User Guide Installation of the Communications Port Multi-Tech Systems, Inc. MT9234ZPX User Guide Click Continue Anyway Installation Installation of the Modem Multi-Tech Systems, Inc. MT9234ZPX User Guide Click Continue Anyway Installation Page Configure the Modem for Your Country Using the Global Wizard to Configure Your ModemUsing AT Commands to Configure Your Modem To Change the Setup Password Remote ConfigurationBasic Procedure SetupModem Does Not Respond to Commands TroubleshootingModem Cannot Connect When Dialing Modem Cannot Connect When Answering Modem Disconnects While OnlineFile Transfer Is Slower Than It Should Be Fax and Data Software Can’t Run at the Same Time Data Is Being LostThere Are Garbage Characters on the Monitor Modem Doesn’t Work with Caller IDClick Cancel in the Connection Description dialog box Loopback TestSpeakerphone Test with voice option Appendix a Environmental Information Waste Electrical and Electronic Equipment Weee StatementReach Statement Restriction of the Use of Hazardous Substances RoHS ­RoHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息FCC Part 68 Telecom Appendix B Regulatory ComplianceProtection Against Contact with TNV Circuit FCC Part 15 Class B StatementCanadian Limitations Notice Industry CanadaNew Zealand Telecom Warning Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions South African NoticeThailand Approval Japan RequirementsIdentify the Modem Firmware Upgrade OverviewAppendix C Upgrading Your Modem IntroductionRestore Your Parameters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s FirmwareAppendix D Installing in Linux Configuration Configuration Index