Multi-Tech Systems MT9234ZPX-UPCI-NV manual Remote Configuration, Basic Procedure, Setup

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Chapter 3 – Remote Configuration

Chapter 3 – Remote Configuration

Remote configuration is a network management tool that allows you to configure the MultiModem anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote modem for maintenance or troubleshooting as if you were on site.

Basic Procedure

The following steps are valid regardless of whether the connection is established by the local or the remote Multi- Tech modem.

Note: For this procedure, the remote computer must be running, and a communication program must be ready for a data connection.

1.Establish a data connection with a remote MultiModem.

2.Send three remote configuration escape characters followed by AT and the setup password, and press ENTER. Example: %%%ATMTSMODEM (all capital letters). You have four tries to enter the correct password before being disconnected. If the password is correct, the remote modem responds with OK.

3.Type AT commands to configure the remote modem.

4.When you have finished configuring the remote modem, save the new configuration by typing AT&W0 and pressing ENTER.

5.Type ATO and press ENTER to exit remote configuration. You can now break the connection in the normal way.

Setup

Multi-Tech modems are shipped with a default setup password (MTSMODEM). Because anyone who has the User Guide knows the default setup password, you should change the password and possibly also the remote configuration escape character. Record your changes for future use.

To Change the Setup Password

1.Open a data communications program such as HyperTerminal.

2.To change the password, type AT#S=xxxxxxxx, where xxxxxxxx stands for the password, and then press ENTER. The password can include any keyboard character, and can be up to eight characters long. The modem responds with OK.

CAUTION: Passwords are case-sensitive. The next time you enter the password, it must be in the same case as you set it up.

3.The new password is saved automatically. You can now either enter more AT commands or exit the data communications program. The next time you wish to set up the modem, you must use the new password.

To Change the Remote Escape Character

To further improve security, you can change a remote modem’s remote configuration escape character either locally or remotely. The remote configuration escape character is stored in register S9. The factory default is 37, which is the ASCII code for the percent character (%). Setting S9 to 0 (zero) disables remote configuration entirely.

CAUTION: If you set S9 to 0 (zero) remotely, you won’t be able to change it back remotely.

1.Establish a remote configuration link with the remote modem as described in “Basic Procedure.”

2.Type ATS9=n, where n is the ASCII code for the new remote configuration escape character, and then press ENTER.

3.Save the new value by typing AT&W and pressing ENTER. Record for future use.

4.Type ATO and press ENTER to exit remote configuration.

Multi-Tech Systems, Inc. MT9234ZPX User Guide

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Contents User Guide Trademarks Knowledge Base and Support Services World HeadquartersWarranty Revision History Date DescriptionContents Package Contents Description and SpecificationsAT Command Info FeaturesCategory Technical SpecificationsGeneral Safety InstallationWindows Installer Page Physically Installing your MultiModem Microphone/Headphone Connection Optional Make the External ConnectionsLine Connection Phone Connection OptionalManually Installing Drivers Card Driver Installation Driver Installation for WindowsAt the Browse for driver software on your computer screen Select Browse my computer for driver softwarePage Windows 7 Port Installation Page Page Installation of the COM port Page Installation of the modem Completion Preliminaries Driver Installation of your PCI Serial PortInstallation Installation Installation of the Communications Port At the Browse for driver software on your computer screen Installation of the Modem Click Install Multi-Tech Systems, Inc. MT9234ZPX User Guide Page Welcome to the Found New Hardware Wizard screen appears Installation of the Serial PortInstallation Click Continue Anyway Multi-Tech Systems, Inc. MT9234ZPX User Guide Installation of the Communications Port Multi-Tech Systems, Inc. MT9234ZPX User Guide Click Continue Anyway Installation Installation of the Modem Multi-Tech Systems, Inc. MT9234ZPX User Guide Click Continue Anyway Installation Page Using the Global Wizard to Configure Your Modem Configure the Modem for Your CountryUsing AT Commands to Configure Your Modem To Change the Setup Password Remote ConfigurationBasic Procedure SetupModem Does Not Respond to Commands TroubleshootingModem Cannot Connect When Dialing Modem Disconnects While Online Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be Fax and Data Software Can’t Run at the Same Time Data Is Being LostThere Are Garbage Characters on the Monitor Modem Doesn’t Work with Caller IDLoopback Test Click Cancel in the Connection Description dialog boxSpeakerphone Test with voice option Waste Electrical and Electronic Equipment Weee Statement Appendix a Environmental InformationReach Statement Restriction of the Use of Hazardous Substances RoHS ­RoHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息FCC Part 68 Telecom Appendix B Regulatory ComplianceProtection Against Contact with TNV Circuit FCC Part 15 Class B StatementCanadian Limitations Notice Industry CanadaNew Zealand Telecom Warning Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions South African NoticeThailand Approval Japan RequirementsIdentify the Modem Firmware Upgrade OverviewAppendix C Upgrading Your Modem IntroductionRestore Your Parameters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s FirmwareAppendix D Installing in Linux Configuration Configuration Index