MicroNet Technology R8 manual Always Back UP Your Data

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6-Troubleshooting

Q: There is a fault light and/or the buzzer is beeping!

A:Do not turn off or reset the unit! Follow these steps to identify and correct the alarm:

1.Refer to Chapter 1, Section 7 to identify the alert., and login to the MaxNAS R8 administration user interface.

2.Go to the System menu and choose Logs item.

3.The System Log screen appears.

4.Click the Error button and all recorded errors appear. The log entries will help you diagnose the problem. If there is a failed hard drive, see Chapter 1, section 8- “Replace Hard Drives”

5.If you are unable to solve the problem, please contact MicroNet Support.

Q: Can I increase my MaxNAS R8’s volume capacity?

A:Larger drive modules may be available for your Model. Consult your MicroNet reseller for more information.

Q: Can I have more than one MaxNAS R8 in the network?

A: Yes. Please call MicroNet Help Desk if you have questions about your particular configuration.

Q: What is the warranty period for MaxNAS R8?

A:MaxNAS R8 standard warranty is One-year limited. Optional extended warranty and overnight exchange programs are available, consult your MicroNet dealer or visit www. MicroNet.com for additional information.

Q: My Stackable Share is empty! Where’s my data?

A:The connectivity between the MaxNAS R8 and the iSCSI target shared may have been disrupted, and has not been re-established automatically. Ensure that the target iSCSI device is online and accessible, and perform reconnected as described in Chapter 3, Section 2.5.5.

Q:I have my MaxNAS R8 configured as a RAID5, which means it can sustain a disk failure. This means I don’t need to worry about backing up my data, right?

A:Although RAID5 does provide tolerance for disk failure, it does not prevent damage due to fire, flood, or other types of disaster, nor can it prevent virus damage or accidental deletion.

ALWAYS BACK UP YOUR DATA.

MaxNAS Owner’s Manual

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Contents MaxNAS R8 Table of Contents ITunes Server Management FCC Compliance Statement Federal Communications CommissionRadio Frequency Interference Statement Returning Materials WarrantyLimitations of Warranty and Liability Technical Support PolicyWelcome Welcome From MicroNet TechnologyMicroNet Technology System Requirements and Compatibility Features and BenefitsGetting Started Getting StartedWhat’s Included Safety WarningsUnpacking the MaxNAS R8 Installing your MaxNAS R8 in a rackFront View MaxNAS R8 interface componentsHot plug Drive Replacement Visual and Audible IndicatorsConnect Your MaxNAS R8 Connecting the MaxNAS R8Connecting the MaxNAS R8 Accessing System Administration for the first timeWizard Installation and Usage Logging Management Mode LCD OperationUSB Copy Adding External Disks Administering the MaxNAS R8 Administering the MaxNAS R8Administering the MaxNAS R8 Main Menu Navigation Tree System Logs System and Services StatusSystem Information System InformationTime Firmware UpgradeScheduled Power On/Off System ManagementUtilities UPS SettingsSnmp Configuration Wake on LANLAN1 WAN Configuration Network ConfigurationSize packets, please Verify Network Services Configuration LAN2 ConfigurationAdministering the MaxNAS R8 FTP Disks Info Storage ConfigurationRAID Menu Installed in the correspondingAdministering the MaxNAS R8 Administering the MaxNAS R8 ISCSI Space Allocation Click Shared Folder Management Administering the MaxNAS R8 ISCSI Stacking Configuration Mount and Share ISO disk image ADS Authentication Configuration User and Group ConfigurationLocal User Configuration Group AdministrationBatch User and Group Creation USERNAME, PASSWORD, GroupcrITunes Server Management Application Service ControlsModule Management Print Server ManagementBackup and Synchronization Services Creating a backup Task Editing an existing backup Task Setting Up an Nsync Target on an Nsync DeviceSetting Up an Nsync Target on Another Device Restoring from backupMapping a Network Drive Windows Connecting UsersConnecting Users SMB/CIFS User Access ConfigurationMapping a Network Drive OS-X Using Webdisk Webdisk control interface Using the Photo Browser Creating AlbumsUploading Pictures to Albums Deleting and Modifying Pictures in an Album Slide ShowsControlling Album Properties Using iSCSI ISCSI on Microsoft Windows 2000 and newerOn the iSCSI Initiator Properties Enable Chap OS-X 10.4.10 Host Setup Your MaxNAS R8 iSCSI volume is ready to use Connecting to MaxNAS R8 Attached Printers Windows XP SP2Windows Vista/7 Http//MaxNAS R8IPAddress631/printers/usb-printer MacOS Understanding RAID Understanding RAIDRAID 1 Disk Mirroring Hot Spare Drives Troubleshooting TroubleshootingGeneral Use Precautions Frequently Asked Questions Resetting the MaxNAS R8Always Back UP Your Data How To Contact MicroNet Technology, Inc Getting HelpAppendix a Getting Help Appendix B RAID Level Comparison Table RAID Level Comparison TableAppendix C Active Directory Active DirectoryAppendix D Supported UPS List Support UPS ListAqua Sola Appendix E Glossary GlossaryGlossary Glossary Glossary Glossary Glossary Glossary Product Specifications Appendix F Product SpecificationsSystem Architecture Power Requirements System FeaturesMaxNAS R8 Dimensions WeightCgic License Terms Licence and CopyrightAppendix G Licence and Copyright Source Code Availability CopyrightsPreamble GNU General Public LicenseLicence and Copyright Licence and Copyright Licence and Copyright MicroNet Techology Manhattan Place Torrance, CA