Macsense Connectivity XRouter Pro user manual Troubleshooting

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Chapter 5 - TROUBLESHOOTING

5.0 TROUBLESHOOTING

This chapter provides solutions to problems that may occur during the installation and operation of the MIH-130A XRouter Pro.

1. The Link LED is off.

-Be sure that all connectors are firmly plugged-in.

-Be sure that the power adapter is plugged into an electrical out- let.

2. Can't connect to MIH-130A XRouter Pro via Web browser.

-Be sure that the IP address “192.168.1.1” has been correctly entered in the URL field.

-Be sure the network cable connection and LAN LED indicator on the XRouter Pro

-Check the TCP/IP setup on your client. Type "winipcfg" on DOS prompt under Windows 95 or open the TCP/IP control panel on the Mac OS platform. The client should get an IP address of “192.168.1.x” (where "x" is from 1 to 252.)

3. Can't connect to MIH-130A XRouter Pro to the Internet.

-Check whether your ISP requires the use of the MAC address for the router. Some ISPs require the MAC address the network connection. Contact your provider with the correct MAC address if it is necessary.

-If you are using the Static IP address provides by your ISP, verify that the address is correct and is correctly entered in the URL field.

-Check your cabling among all devices.

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Contents XRouter Pro User’s Manual CE Declaration of Conformity CopyrightFCC Notice TrademarksSafety Precautions Before YOU Start Page Built-in Dhcp Server Sharing Internet AccessModems Supported Virtual Server 4-Port Switched Ethernet Hub InsideEasy Configuration SecuritySystem Requirements Package OverviewItems Required Hardware Installation Connecting the XRouter Pro to Your ModemConnecting Computers to the XRouter Pro Easy Installation Setting Up TCP/IP Software ConfigurationConnecting the Power Supply Windows 95/98 TCP/IP Configuration of Computers Easy Installation Assigning TCP/IP Values Manually Mac OS TCP/IP Configuration Easy Installation Setting Up the XRouter Pro Through a Web Browser Easy Installation Select Specify an IP Address Easy Installation Dhcp Server Settings Access ControlURL Access Setting IP Access Setting Virtual Server Advanced Configuration Device Administration Status Monitor For a Static or Dynamic IP Address without PPPoE See FIgure How the Special App Feature Works Special APPHow to Use the Special App Feature DMZ DeMilitarized Zone HostRIP Routing Information Protocol Static Routing Advanced Configuration PPPoE Settings Firmware Upgrade Advanced Configuration Troubleshooting Appendix a Specifications EnvironmentLAN Ports Appendix B Hardware DescriptionWAN Port Rear Panel Description LAN Ethernet PortsGlossary Cable ModemHttp Tftp UDP 180-00325-000