Liebert GXT 2U user manual Troubleshooting guide

Page 32

Troubleshooting

Under fault conditions, the Fault indicators will be illuminated indefi- nitely while battery charger is operational, or for a maximum of 5 min- utes while battery charger is not operational.

If a problem persists, consult your local dealer, Liebert representative or contact the Liebert Worldwide Support Group. Please have the UPS model number and serial number available at the time of your inquiry.

Table 1

Troubleshooting guide

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Ensure UPS is OFF.

UPS fails to start

 

Disconnect all loads and

UPS is short circuited or

ensure nothing is lodged in

when the ON

overloaded.

output receptacles. Ensure

button is pressed.

 

loads are not defective or

 

 

 

 

 

 

shorted internally.

 

 

 

 

 

 

 

UPS is operating from

 

 

UPS not plugged in.

battery mode, make certain

 

 

UPS is securely plugged

 

 

 

 

 

 

into the wall receptacle.

 

 

 

 

 

 

 

UPS is operating from

 

 

UPS input protection fuse

battery mode. Save data

Battery indicator

and close applications.

has blown/opened.

LED is

 

Replace UPS input fuse,

 

 

illuminated.

 

 

then restart UPS.

 

 

 

 

 

 

 

UPS is operating from

 

 

 

battery mode. Save data

 

 

Utility voltage out of UPS

and close applications.

 

 

input range.

Ensure utility supply

 

 

 

voltage is within

 

 

 

acceptable limits for UPS.

 

 

 

Keep UPS plugged in

 

 

Batteries are not fully

continuously at least 24

 

 

charged.

hours to recharge

 

 

 

batteries.

 

 

 

Check load level display

UPS has reduced

UPS is overloaded.

and reduce the load on the

 

UPS.

battery time.

 

 

 

 

Replace batteries. Contact

 

 

Batteries may not be able

your local dealer, Liebert

 

 

representative or the

 

 

to hold a full charge due to

 

 

Liebert Worldwide Support

 

 

age.

 

 

Group for replacement

 

 

 

 

 

 

battery kit.

 

 

 

 

28

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Contents Power Availability UPStation GXT 2UPage Table of Contents Tables Important Safety Instructions Page Glossary of Symbols Introduction RECTIFIER/POWER Factor Correction PFC Circuit Major ComponentsTransient Voltage Surge Suppression Tvss EMI/RFI Filters InverterBattery Charger BatteryDC to DC Converter Dynamic BypassGXT 2U Rear View Preparation InstallationTower UPS Installation RACK-MOUNT UPS Conversion and Installation Bracket assembly into rack Prepare the UPS or battery Cabinet the equipment for UPS External Battery Cabinet Installation Controls and Indicators ON/ALARM SILENCE/MANUAL Battery Test ButtonLOAD/BATTERY Level Indicators 4 GREEN, 1 Amber Fault Indicator LED REDBypass Indicator LED Amber Battery Indicator LED AmberAC Input Indicator LED Green Output Voltage SelectionOperating Instructions Normal Mode OperationBypass Mode Operation Battery Mode Operation Battery Recharge ModeCommunications Communications Interface PortPins 4 & 5 Remote Shutdown on Battery Auto-Enable Output Pin 6 Logic Pins 5 & 6 ANY-MODE ShutdownUPS Intelligent Communications Configuration Program GXT 2U Configuration Program AbilitiesMaintenance Battery ReplacementInternal Battery Replacement Procedures Fuse Replacement Troubleshooting AC LEDTroubleshooting guide Check load equipment for Your UPS has received a Alarm conditions Specifications Model RatingGXT2-1500RT120 GXT2-2000RT120 GXT2-3000RT120 Battery Cabinet Specifications Battery ParametersBattery RUN Times Product Warranty Registration Page Page Page Company Behind the Products