Contact Information
Technical Support U.S.
Phone: (800)
Please check our online knowledge base or send a question to Technical Support at http://www.lantronix.com/support.
Technical Support Europe, Middle East, Africa
Phone: (33)
Email: eu_techsupp@lantronix.com or eu_support@lantronix.com
Firmware downloads, FAQs, and the most
http://www.lantronix.com/support
When you report a problem, please provide the following information:
Your name, and your company name, address, and phone number
Lantronix model number
Lantronix serial number/MAC address
Firmware version (on the first screen shown when you Telnet to the device and type show)
Description of the problem
Status of the unit when the problem occurred (please try to include information on user and network activity at the time of the problem)
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