LevelOne WBR-6000 user manual Troubleshooting, General Problems, Internet Access

Page 84

Appendix A

Troubleshooting

This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using the Wireless Broadband Router and some possible solutions to them. If you follow the suggested steps and the Wireless Broadband Router still does not function properly, contact your dealer for further advice.

General Problems

Problem 1: Can't connect to the Wireless Broadband Router to configure it.

Solution 1: Check the following:

•The Wireless Broadband Router is properly installed, LAN con- nections are OK, and it is powered ON.

•Ensure that your PC and the Wireless Broadband Router are on the same network segment. (If you don't have a router, this must be the case.)

•If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart it.

•If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address within the range 192.168.0.2 to 192.168.0.254 and thus compatible with the Wireless Broadband Router's default IP Address of 192.168.0.1.

Also, the Network Mask should be set to 255.255.255.0 to match the Wireless Broadband Router.

In Windows, you can check these settings by using Control Pan- el-Networkto check the Properties for the TCP/IP protocol.

Internet Access

Problem 1: When I enter a URL or IP address I get a time out error.

Solution 1: A number of things could be causing this. Try the following trouble- shooting steps.

•Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static) IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.

•If the PCs are configured correctly, but still not working, check the Wireless Broadband Router. Ensure that it is connected and ON. Connect to it and check its settings. (If you can't connect to it, check the LAN and power connections.)

•Check the Wireless Broadband Router's status screen to see if it is working correctly.

83

Page 83 Page 85
Image 84
Page 83 Page 85
Contents LevelOne Table of Contents Appendix a Troubleshooting Wireless Broadband Router Features Internet Access FeaturesIntroduction Advanced Internet FunctionsWireless Features LAN FeaturesConfiguration & Management Security FeaturesPackage Contents Physical Details Front-mounted LEDsRear Panel Rear PanelInstallation ProcedureChoose an Installation Site RequirementsPower Up Connect LAN CablesConnect WAN Cable Check the LEDsSetup OverviewTo Do this Refer to Configuration Program Using your Web BrowserPreparation Setup Wizard If you cant connectOther Modems e.g. Broadband Wireless Common Connection TypesCable Modems DSL ModemsBig Pond Australia SingTel RASHome Screen Main MenuNavigation & Data Input NOne Wireless Broadband Router LAN Screen Data LAN ScreenUsing the Wireless Broadband Routers Dhcp Server Using another Dhcp ServerTo Configure your PCs to use Dhcp What Dhcp DoesWireless Screen Data Wireless ScreenIdentification Region Options Mode Wireless Security Current SettingConfigure Station nameButton Draft 802.11n Setting Bandwidth MAC FilterSet Stations ProtectedWireless Security WEP Wireless SecurityData WEP Screen WEP Data EncryptionWPA-PSK Wireless Security Data WPA-PSK ScreenWPA2-PSK Wireless Security Data WPA2-PSK ScreenEncryption WPA-PSK+WPA2-PSK Wireless Security Data WPA-PSK+WPA2-PSK ScreenPassword Screen Password ScreenPC Configuration TCP/IP Settings OverviewWindows Clients Checking TCP/IP Settings Windows 9x/ME Using DhcpUsing Specify an IP Address Gateway Tab Win Checking TCP/IP Settings Windows Network Configuration WinUsing a fixed IP Address Use the following IP Address Checking TCP/IP Settings Windows XP Network Configuration Windows XPTCP/IP Properties Windows XP Internet Access Accessing AOLFor Windows 9x/ME/2000 For Windows XPMacintosh Clients Linux ClientsOther Unix Systems Fixed IP AddressWireless Station Configuration Wireless SecurityOperation and Status OperationStatus Screen Data Status Screen Buttons Connection Details Attached DevicesRefresh Screen Connection Status PPPoE Data PPPoE ScreenConnection Status Pptp Data Pptp ScreenConnection Status L2TP Data L2TP ScreenLished Connection Status Telstra Big Pond Data Big Pond ScreenConnection Physical Address Default Gateway Connection Details SingTel RASData RAS Screen Internet RAS PlanDhcp Client Buttons Release/RenewConnection Details Dynamic IP Address Data Dynamic IP addressRenew Connection Details Fixed IP Address Data Fixed IP address ScreenAdvanced Features InternetURL Filter URL Filter ScreenData URL Filter Screen Access Control Access Control ScreenOverview Data Access Control Screen Trusted PCs ScreenNOne Wireless Broadband Router Ddns Services work as follows Dynamic DNS Domain Name ServerDynamic DNS Screen Data Dynamic DNS ScreenPassword Web SiteDdns Data Host Name User NameFirewall Rules Firewall Rules ScreenData Firewall Rules LAN Server IP AddressWAN Users LogIncoming Rules Inbound Services Inbound Services Action Send to LAN Server WAN UsersData Incoming Rules Screen Outgoing Rules Outbound Services Outbound Services ScreenOutbound Services Data Outbound Rules ScreenFirewall Services Data ServicesVirtual Servers IP Address seen by Internet UsersVirtual Servers Screen Data Virtual Servers Screen Defining your own Virtual Servers Connecting to the Virtual Servers Options Data Options ScreenPort Trigger Port Trigger ScreenSchedule Data Schedule ScreenUse this NTP Current TimeAdvanced Administration PC Database PC Database ScreenData PC Database Screen Known PCsButtons Refresh Diagnostics Data Network Diagnostics ScreenNOne Wireless Broadband Router Config File Data Config File ScreenBackup Config Restore ConfigLogs Data Logs ScreenRemote Administration Data Remote Administration ScreenTo connect from a remote PC via the Internet NOne Wireless Broadband Router Upgrade Firmware To perform the Firmware UpgradeTroubleshooting General ProblemsInternet Access Wireless Access Problem 1 My PC cant locate the Wireless Access PointProblem 2 Wireless connection speed is very slow NOne Wireless Broadband Router About Wireless LANs Infrastructure ModeModes ChannelsWireless LAN Configuration WEP AuthenticationKey Pre-shared KeyWireless Security Specifications Multi-Function Wireless Broadband RouterWireless Interface Regulatory Approvals FCC StatementCE Approval NOne Wireless Broadband Router

WBR-6000 specifications

LevelOne WBR-6000 is a versatile wireless broadband router designed to meet the demands of modern networking environments. This device is primarily tailored for both home and small office use, providing a robust solution for users seeking reliable internet connectivity and seamless data transfer.

One of the standout features of the WBR-6000 is its dual-band technology, allowing it to operate on both the 2.4 GHz and 5 GHz frequency bands. This dual-band capability ensures that users can enjoy a less congested network on the 5 GHz band for bandwidth-intensive tasks like gaming and streaming, while still being able to use the 2.4 GHz band for general browsing and lightweight applications. This flexibility greatly enhances performance while minimizing interference from other devices.

The WBR-6000 supports the latest wireless standards, including IEEE 802.11ac, which provides high-speed wireless connectivity. With speeds of up to 1200 Mbps, users can experience smooth and fast data transfers, whether they are downloading large files, watching high-definition videos, or engaging in video conferencing. The router also features multiple Gigabit Ethernet ports, supporting high-speed wired connections for devices that require stable and fast internet access.

Security is a paramount concern for users, and the WBR-6000 addresses this with advanced encryption protocols. It supports WPA3 and WPA2 standards, enabling users to secure their networks against unauthorized access while maintaining a high level of performance. Additionally, the router features a built-in firewall and various security options, ensuring that users’ data remains protected from internet threats.

Another notable characteristic of the LevelOne WBR-6000 is its user-friendly interface, which simplifies the setup and configuration process. Users can easily manage their network settings, customize parental controls, and monitor connected devices through an intuitive web interface or a dedicated mobile app. This ease of use is beneficial for individuals who may not be tech-savvy.

In conclusion, the LevelOne WBR-6000 is an excellent choice for those looking for a powerful and efficient networking solution. Its dual-band capabilities, high-speed wireless performance, strong security features, and user-friendly interface make it ideal for a variety of applications, from casual browsing to intensive online activities. Whether for a home or a small office environment, the WBR-6000 is equipped to handle the demands of today’s internet usage.
Top Page Image Contents