GE PBe manual Troubleshooting, Problem Probable cause Solution

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Troubleshooting

Use the table below to solve some of the most common problems

Table 7. Troubleshooting table

Problem

Probable cause

Solution

 

 

 

No red LEd

Fuse is bad

Replace fuse

 

No Power

Check Power Supply

 

 

 

No text on DVR text

DVR baud rate

Change DVR baud rate

box

incorrect

to 57600

 

Cable not connected

Check cable

 

on PBe port #1

connections

 

 

 

Not capturing data

SPAN port not

Consult your IS group

from switch

configured to echo

leader for this network

 

data

 

 

 

 

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Contents ProBridge Ethernet Regulatory Contents Page Introduction Conventions used in this document Safety terms and symbolsDisclaimer OverviewCompatibility Other required equipment Product contentsPower specifications Installation environment4310-0008 220VAC power supply 4310-0007 120 VAC power supplyPBe components InstallationMultiple ATM system layout Typical system layoutEthernet device type Installation overviewRequired information Installation steps Required DIP switch informationImportant switch assignments Default switch settingsPage Programming HyperTerminal configurationLaptop connected to PBe Press the Enter key twice to bring up the Main Menu PBe Set-up menu Main MenuTerminal IP/camera set-up menu Terminal IP/Camera Set-up menuCamera/terminal IP table Monitor Mode menuExiting HyperTerminal Manual DIP switch configurationAnalyzer Mode menu Page SW1 switches 1 to DIP switch settingsSW1 switches 5 to SW4 switches 7 SW3 switches 1 toAccessing the Webserver PBe home Problem Probable cause Solution TroubleshootingPBe Technical specificationsGeneral EnvironmentalPBe to DVR Cable Specifications0061 cable PBe to PC0040 PBe Ethernet PBe Ethernet cableOnline publication library Contacting technical support