4-2 Troubleshooting
If you encounter any problem when you’re using this wireless network card, don’t panic! Before you call your dealer of purchase for help, please check this troubleshooting table, the solution of your problem could be very simple, and you can solve the problem by yourself!
Scenario | Solution | ||
| 1. | Click ‘Rescan’ for few more times and see if you can find any | |
|
| wireless access point or wireless device. | |
I can’t find | 2. | Please move closer to any known wireless access point. | |
any wireless | 3. | ‘Ad hoc’ function must be enabled for the wireless device you wish | |
access point |
| to establish a direct wireless link. | |
/ wireless | 4. | Please adjust the position of network card (you may have to move | |
device in |
| your computer if you’re using a notebook computer) and click | |
‘Site Survey’ |
| ‘Rescan’ button for few more times. If you can find the wireless | |
function. |
| access point or wireless device you want to connect by doing this, | |
|
| try to move closer to the place where the wireless access point or | |
|
| wireless device is located. | |
| 1. | Please make sure the wireless network card is inserted into your | |
Nothing |
| computer’s USB port. If the Edimax configuration utility’s icon is | |
happens |
| black, the network card is not detected by your computer. | |
when I click | 2. | Reboot the computer and try again. | |
‘Launch | 3. | Remove the card and insert it into another USB port. | |
Config Utility’ | 4. | Remove the driver and | |
| 5. | Contact the dealer of purchase for help. | |
| 1. Click ‘Connect’ for few more times. | ||
| 2. If the SSID of access point you wish to connect is hidden | ||
|
| (nothing displayed in ‘SSID’ field in ‘Site Survey’ | |
|
| function), you have to input correct SSID of the access | |
I can not |
| point you wish to connect. Please contact the owner of | |
| access point to ask for correct SSID. | ||
establish |
| ||
3. You have to input correct security key to connect an | |||
connection | |||
| access point with encryption. Please contact the owner | ||
with a certain |
| ||
| of access point to ask for correct security key. | ||
wireless |
| ||
4. The access point you wish to connect only allows | |||
access point | |||
|
| network cards with specific MAC address to establish | |
|
| connection. Please go to ‘About’ tab and write the value | |
|
| of ‘Phy_Addess’ down, then present this value to the | |
|
| owner of access point so he / she can add the MAC | |
|
| address of your network card to his / her access point’s | |
|
| 64 | |