Dell 2.3 Updating the Virtual Appliance Software Version, Downloading the Troubleshooting Bundle

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Updating the Virtual Appliance Software Version

To prevent data loss, perform an appliance backup prior to beginning the software update.

1.Launch a web Browser then enter https://<ApplianceIPAddress>.

2.In the left pane, click APPLIANCE MAINTENANCE.

3.To update the virtual appliance to the software version listed under Appliance Update, click Update Virtual Appliance.

4.In the Update Appliance dialog box, the current and available versions are listed. To begin the update, click Update.

5.The system is locked down and put into maintenance mode. When the update is complete, the Appliance page displays showing the newly installed version.

Downloading the Troubleshooting Bundle

Use this information to assist in troubleshooting issues, or send to Technical Support.

1.Launch a web Browser then enter https://<ApplianceIPAddress>.

2.In the left pane, click APPLIANCE MANAGEMENT.

3.To display the troubleshooting bundle dialog box, click Generate Troubleshooting Bundle.

4.To either open or save a zip file that contains the virtual appliance logging information, click the Download Troubleshooting Bundle link.

5.To exit, click Close.

Setting Up The HTTP Proxy

You can set up the HTTP proxy settings using the Administration Console or the Dell Management Console.

1.In OpenManage Integration for VMware vCenter, on the Summary tab, use the link to open the Administration Console.

2.In the Login dialog box, type your password.

3.In the left pane, click APPLIANCE MANAGEMENT.

4.In the Appliance Management page, scroll down to the HTTP Proxy Settings, and then click Edit.

5.In the Edit page, do the following:

a.To enable the use of HTTP Proxy Settings, next to Use HTTP Proxy Settings, select Enable.

b.In the Proxy Server Address text box, enter the proxy server address.

c.In the Proxy Server Port text box, enter the proxy server port.

d.To use proxy credentials, next to Use Proxy Credentials, select Yes.

e.If you are using credentials, in the User Name text box, enter the user name.

f.In the Password text box, type the password.

6.Click Apply.

Setting Up the NTP Servers

Use the Network Time Protocol (NTP) to synchronize the virtual appliance clocks to that of a NTP server.

1.In OpenManage Integration for VMware vCenter, on the Summary tab, use the link to open the Administration Console.

2.In the Login dialog box, type your password.

3.In the left pane, click APPLIANCE MANAGEMENT.

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Contents Page Page Contents Hardware Management End-To-End Hardware ManagementViewing Or Editing Hypervisor Profiles Console AdministrationConfiguring Network Settings Troubleshooting101 104 Dell platforms Key FeaturesOpenManage Integration for VMware vCenter InventoryOpenManage Integration for VMware vCenter Features Data Integrity Security Roles and PermissionsDell.Inventory Access Control Authentication, Authorization, And RolesDell Operation Role Dell Infrastructure Deployment RoleDell.Deploy Understanding PrivilegesPage Page Configuration Tasks Using the Configuration Wizard Configuration Wizard Welcome OpenManage Integration for VMware vCenter HomeCreating a New Connection Profile Wizard Configuring Events And Alarms Wizard Setting Up a Proxy Server Wizard Scheduling Inventory Jobs WizardEnter the Proxy Port number Configuring the Deployment Credentials Wizard Running a Warranty Retrieval Job WizardEnabling The Omsa Link Wizard Setting The Default Firmware Update Repository WizardConfiguring NFS Shares Settings OverviewGeneral Settings Overview Enabling The Omsa Link Outside the Configuration Wizard Enable or Disable Server Warranty Expiration NotificationCreating a New Connection Profile To create a new connection profile Configuring Events And Alarms Setting Up a Proxy Server About Proxy ConfigurationRunning Inventory Jobs Running a Warranty Retrieval JobUsing The Http Proxy For Retrieving Web Based Data Dell Management Center, select Settings → Warranty ScheduleClick Begin Test Setting Up The Firmware RepositoryViewing or Editing Deployment Credentials Dell Online Shared Network FolderServer Security Settings For Deployment Enabling a Deployable Server White ListAdding Deployable Servers To a White List Related Information About Host, Bare Metal, and iDRAC Compliance IssuesRunning The Fix Non-Compliant vSphere Hosts Wizard Deleting Deployable Servers From a White ListRunning The Fix Non-Compliant Bare Metal Server Wizard Downloading An ISO For Manual Firmware Updates IDRAC License ComplianceRe-checking Bare Metal Server Compliance Upgrading OpenManage Integration for VMware vCenter About OpenManage Integration for VMware vCenter LicensingUpgrading From a Trial Version To a Full Product Version Event Description Understanding Events And AlarmsConfigure Snmp Omsa trap destinations, if needed Monitoring the Datacenter And Host SystemDeploying the Omsa Agent onto an ESX System Understanding Omsa For 11th Generation Dell PowerEdge HostsClick Apply Changes Deploying The Omsa Agent Onto An ESXi SystemVSphere Client Host Overview Viewing EventsHost Information Dell Online Services Host ActionsManagement Consoles Modifying An Inventory Job Schedule Resetting iDRACUnder Host Actions, select iDRAC Reset About Inventory ScheduleDisplaying The Inventory For a Single Host System in vCenter To update the Details of Last Inventory Job, click RefreshInventory And Licensing Viewing Storage Inventory Viewing Host Power MonitoringManaging Connection Profiles Viewing Or Editing An Existing Connection Profile Deleting a Connection Profile Testing a Connection ProfileUnderstanding System Event Logs In vSphere Client Host View Refreshing a Connection ProfileDisplaying Logs in Dell Management Center Shared Network About Firmware UpdatesDisplaying The Event Logs For An Individual Host Dell ftp.dell.comFirmware Versions Older than July 29 Running The Firmware Update WizardSelect Update from repository Firmware Versions After October 14Enter maintenance mode, apply updates, and restart Apply updates on next rebootUpdating Older Firmware Versions Click Update Firmware Viewing Firmware Update Status for Clusters and Datacenters Advanced Host Management Using vCenterServer Based Management Tools Setting Up Physical Server Front Indicator LightWarranty Retrieval Under Host Actions, select Blink Indicator LightViewing Server Warranty Information For a Single Host Prerequisites Hardware ManagementProvisioning Overview Understanding Deployment Job TimesServer States Within The Deployment Sequence Downloading Custom Dell ISO Images Understanding How To Configure a Hardware ProfileCreating a New Hardware Profile ConfigurationPage Remotely Cloning a Hardware ProfileEnabling Csior On a Reference Server LocallyRenaming a Hardware Profile About Managing Hardware ProfilesViewing Or Editing a Hardware Profile Duplicating a Hardware ProfileCreating a New Hypervisor Profile Refreshing An Updated Hardware ProfileVlan Support Managing Hypervisor ProfilesDuplicating a Hypervisor Profiles Viewing Or Editing Hypervisor ProfilesRefreshing Hypervisor Profiles Building a New Deployment TemplateRenaming Hypervisor Profile Deleting a Hypervisor ProfileRenaming a Deployment Template Running The Deployment WizardDuplicating Deployment Templates Deleting a Deployment TemplateDeployment Wizard Global Settings Deployment Wizard Select ServersDeployment Wizard Deployment Templates Deployment Wizard Server Identification Click Schedule servers for deployment Deployment Wizard Connection ProfileDeployment Wizard Scheduling Jobs Understanding Job QueueManaging Deployment Jobs Using The Deployment Job Queue Adding a Server ManuallyOn the Select Server tab, click Add Server Removing a Bare Metal Server On the Select Servers tab, click Remove ServersClick Remove Selected Servers Web-based Administration Console Managing vCenter Server ConnectionsRegistering a vCenter Server VCenter sSupport OpenManage Integration for VMware vCenter RequirementsClick Register Versions of ESXi that should be supported on hosts managedUpdating The SSL Certificates For Registered vCenter Servers Modifying The vCenter Administrator LoginVirtual Appliance Management Restarting The Virtual ApplianceUpdating a Repository Location And Virtual Appliance Updating the Virtual Appliance Software Version Downloading the Troubleshooting BundleSetting Up The Http Proxy Setting Up the NTP ServersUploading an Https Certificate Restoring the Default Https CertificateClick Restore Default Certificate for Https Certificates Generating a Certificate Signing RequestSetting up Global Alerts Managing Backup And RestoreConfiguring Backup And Restore Click Backup Now Scheduling Automatic BackupsPerforming An Immediate Backup Restoring The Database From a BackupUnderstanding the vSphere Client Console Configuring Network SettingsChanging The Virtual Appliance Password Enter the Current Admin Password and press EnterRefreshing the Console View Setting The Local Time ZoneRebooting Virtual Appliance Resetting The Virtual Appliance To Factory SettingsMigration Path to migrate from 1.6/1.7 to Power on the OpenManage Integration version 2.3 applianceFrequently Asked Questions FAQ TroubleshootingVersion Affected All Firmware link communication error FTP TCP Rmcp UDP/TCP Select Temperatures under Main System Chassis Select the Enable Platform Event Filter Alerts check boxWhen I tried to use lockdown mode, it failed Set UserVars.CIMoemProviderEnabled to How Do I Force Removal of the Virtual Appliance?Go to https//vcenterserverIPAddress/mob My vCenter Registration Failed. What Can I Do? My Firmware Update Failed. What Do I Do?Auto-Discovery and Handshake Prerequisites Bare Metal Deployment IssuesHardware Configuration Failure Enabling Auto-Discovery On a Newly Purchased SystemContacting Dell Event Name Description Severity Virtualization-related Events For Dell PowerEdge ServersNo action Dell Memory Device Dell Processor sensor Error Threshold value Independent error condition Dell Storage Controller Dell Storage Array disk Array disk warning Dell Watchdog Power Watchdog Power cycle Error Module information Information Dell Integrated Dual SD Auto-Discovery Prerequisites Understanding Auto-DiscoveryYou must have the iDRAC and host IP addresses Log in to the Integrated Dell Remote Access Controller GUIEnter the iDRAC IP address into a browser You must have the iDRAC and host IP addresses