Carrier Access Adit 3104 user manual Warranty Procedure

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Preface

Warranty

Warranty

Carrier Access warrants to BUYER that Product Hardware will be free from substantial defect in material and workmanship under normal use in accordance with its Documentation and given proper installation and maintenance for period of five years from the date of shipment by Carrier Access.

Carrier Access warrants that the Licensed Software, when used as permitted under its License Terms and in accordance with the instructions and configurations described in the Documentation (including use on Carrier Access product or a computer hardware and operating system platform supported by Carrier Access), will operate substantially as described in the Documentation for a period of ninety (90) days after date of shipment of the Licensed Software to BUYER.

This warranty shall not apply to Products or Software that have been either resold or transferred from BUYER to any other party. Any such transfer voids the above warranty and related licenses. Carrier Access offers expanded product care beyond what is covered by the warranty through different support plans. The plans are designed to maximize network availability through advance replacement for defective equipment. Please contact your Carrier Access representative for support program details.

Warranty Procedure

BUYER must promptly notify Carrier Access of any defect in the Product or Software and comply with Carrier Access' return/repair policy and procedures. Carrier Access or its agent will have the right to inspect the Product or workmanship on BUYER's premises. With respect to a warranty defect in Product hardware reported to Carrier Access by BUYER during the warranty period, Carrier Access, as its sole obligation and BUYER's exclusive remedy for any breach of warranty, will use commercially reasonable efforts, at its option, to:

a.repair, replace, or service at its factory or on the BUYER's premises the Product, or component therein, or workmanship found to be defective so that the Product hardware operates substantially in accordance with Carrier Access Documentation, or

b.credit BUYER for the Product in accordance with Carrier Access's depreciation policy.

With respect to a warranty defect in the Licensed Software reported to Carrier Access by BUYER during the 90-day software warranty period, Carrier Access, at its own expense and as its sole obligation and BUYER's exclusive remedy for any breach of the software warranty, will use commercially reasonable efforts to, at its option,

a.correct any reproducible error in the Licensed Software, or

b.replace the defective Licensed Software, as follows:

Should a Severity 1 or 2 warranty defect with the Software occur during the 90-day warranty period, Carrier Access will provide, in its sole determination, either

1.software to resolve the defect to be downloaded into the affected units by the BUYER, or

2.a documented workaround to address the issue.

Severity 1 issues are failures of the Licensed Software to comply with the Carrier Access software specifications and that completely or severely affect the Carrier Access Product and its traffic or service capacity, or maintenance or monitoring capabilities.

Severity 2 issues are failures of the Licensed Software to comply with the Carrier Access software specifications and that result in a major degradation of the Carrier Access Product so as to impact its system or service performance, or significant impairments to network operator control or effectiveness. Should a Severity 3 warranty defect with the Licensed Software occur during the 90-day warranty period, Carrier Access will provide assistance to Buyer to determine if a solution or workaround will be provided in a subsequent software release following the reported issue.

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Adit 3104 - Release 1.6

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Contents Adit Page FCC Requirements, Part Safety of Information Technology EquipmentCompliance Preface Industry Canada ICES-003 Industry Canada CS-03Safety Information Electrostatic Discharge ESD Precautions Warranty Warranty ProcedureLimitation of Warranty & Limitation of Remedies Warranty Product Returns Table of Contents Physical Installation Electrical Installation & CablingConfiguration Glossary IndexChapter Carrier-Grade VoIP Service Delivery Simplified Configuration and ManagementOverview Speed without Sacrificing Security and PerformanceSecure Mobile Worker Secure Access RoutingApplication Drawings Converged Network Appliance Hosted VoIP Business GatewayTechnical Specifications ComponentsInterfaces Network StandardsRouting and Policy Management Voice SignalingVoice Processing and Mediation Quality of Service Firewall FeaturesPower Router PerformanceEnvironment Regulatory ApprovalsPhysical Information Back ChassisFront Adit 3104 Base Platform Physical Installation Installation Environment Unpacking and InspectionUser Safety Compliant InstallationFerrite Beads Ferrite bead shipped with Adit chassisWall Mounting Rack Mounting To rack mount the Adit 3000, follow the instructions belowTray Slide Adit 3104, 3200, 3300 and 3400 Battery Backup Electrical Installation & Cabling Adit Adit ConnectionsInterface Connectors Grounding the UnitFront of Adit Back of AditBattery Connection AC/DC ConverterPair Telco Connector Pair Pin Function Color CodeRS-232 Craft Port Female DB-9 Direction DescriptionDS1/E1 Connection Ports DS1/E1 RJ-48C10/100Base-TX Ethernet Ethernet RJ-45Reset Button Alarm/Status LEDsAlarm/Status LEDs Configuration PC Network Configuration Windows XPWindows 2000/98/Me Windows NTLinux LAN ConnectionInternet Connection To access the management console Web-Based ManagementSetting up a CLI Connection Log Key Enabled Software Features Example config# key cxusdfutkj3diosn412CBasic Configuration Setup Adit 3104 for access via Web-BrowserRestore Factory Defaults Modify Default Admin User Configuration Configure Ethernet WAN Interface Web-browserSelect Apply to apply the new settings Configure Serial1 as WAN Select the Enable button Configure the Adit 3104 as a SIP Line Gateway Select Use SIP ProxyConfiguration Configuration Glossary Glossary NAT WAN BRI Dhcp FDL GUI LAN PAT PHY SAP VPN Virtual Local Area Network Vlan Glossary-14 Index Index