Avaya CCM3.1 manual INDeX CCV Alarm Reporter, Starting the CCV Alarm Reporter

Page 5

INDeX CCV Alarm Reporter

General

 

 

INDeX CCV Alarm Reporter

General

Before starting the CCV Alarm Reporter, you must ensure you have logged on to the INDeX Taskbar with your User Name and Password.

Note: You can only use this application with the access level of Administrator.

Starting the CCV Alarm Reporter

CCV Alarm Reporter can be launched by:

1.Click the Start button on the Windows taskbar.

2.Point to Programs and then to INDeX CCM.

3.Click CCV Alarm Reporter from the sub-menu.

The screen is divided into three sections:

1.Configuration pane. The view in this pane will vary, depending which tab is selected. Each tab allows you to select different options.

2.Dn List pane. In this pane, you can view the directory numbers for which historic alarm information can be reported.

3.Report pane displays a report of historic alarm information for a selected directory number.

Select Profile

If there is no information showing in the DN list, make sure that a profile has been selected. See the section called "File Menu" on page 11 for information on how to change the profile.

CCM3.1

Page 5

Alarm Reporter

38DHB0002UKEL Issue 3 (18/07/2002)

Image 5
Contents CCM3.1 Contents General IntroductionINDeX Taskbar INDeX Call Center View Alarm ReporterStarting the CCV Alarm Reporter INDeX CCV Alarm ReporterConfiguration Pane Administering Alarm ReporterRefresh Dn List Dn List PaneSort Dn List Select a Report Report PanePreview/Print Report Sort ReportsRefresh Report Appendix Toolbar CommandsMenu Options Setup MenuFile Menu Options MenuThis page has been deliberately left blank Index CCM3.1 Alarm Reporter 38DHB0002UKEL Issue 3 18/07/2002