Avaya CCM3.1 manual Dn List Pane, Sort Dn List, Refresh Dn List

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Administering Alarm Reporter

Dn List Pane

 

 

 

 

Dn List Pane

All the directory numbers for the selected configuration are displayed within the Dn List pane, as well as the Device Type, i.e. Agents, Trunks groups etc. There are four icons to symbolise each device type, as shown below.

- Agents

 

 

- Trunks

- Agent Groups

 

 

- Trunk Groups

 

 

 

 

 

 

 

 

The directory numbers can be viewed in four modes as shown below. The default setting is Details. Click the required view button to change the setting

– Details

– Small Icons;

– List

– Large Icons

Sort Dn List

The directory number information can be sorted in ascending or descending order. If the directory numbers are displayed in Details View mode, click the column title to change the sort to either ascending or descending order.

You can also sort the information by:

1. Choose Sort DN List from the Options Menu. You could also click the

Sort button on the toolbar.

2.From the Sort Dn List screen, select the required Sort By option. You can sort by Dn, Name or Device Type.

3.Select the Sort Direction, i.e. Ascending or Descending and click OK.

Refresh Dn List

To receive updated alarm information for the selected directory numbers, you need to refresh the information. To do this:

Select Refresh from the Reports Menu or click on the Refresh button .

CCM3.1

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Alarm Reporter

38DHB0002UKEL Issue 3 (18/07/2002)

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Contents CCM3.1 Contents General IntroductionINDeX Taskbar INDeX Call Center View Alarm ReporterStarting the CCV Alarm Reporter INDeX CCV Alarm ReporterConfiguration Pane Administering Alarm ReporterSort Dn List Dn List PaneRefresh Dn List Select a Report Report PaneRefresh Report Sort ReportsPreview/Print Report Appendix Toolbar CommandsOptions Menu Setup MenuMenu Options File MenuThis page has been deliberately left blank Index CCM3.1 Alarm Reporter 38DHB0002UKEL Issue 3 18/07/2002