Avaya CCM3.1 manual Menu Options, File Menu, Options Menu, Setup Menu, Report Menu

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Appendix

Menu Options

 

 

 

 

Menu Options

File Menu

The File menu incorporates the following options:

Report Preview: Enables you to preview the report prior to printing. This option is enabled only when a report is being displayed within the Report Pane.

Print Report: Enables you to print a report.

Selection Pane: Enables you to toggle between whether to display or not to display the Selection Pane. When the command has a check mark next to it, the Selection Pane is displayed.

Profile: Enables you to select a different INDeX CCV Profile Name. The Select Profile screen appears. This only lists the profiles that have been created by the currently logged on Administrator.

Exit: Enables you to exit the INDeX CCV Alarm Reporter.

Options Menu

The Options menu incorporates the following options:

DN List View: Enables you to select the way the directory numbers are displayed. Select one of the following commands: Details, List, Small Icons, and Large Icons. Experiment to find the view you prefer.

Sort Dn List Enables you to sort the items by Dn, Name and Device Type. Refresh Dn List: Updates the DN List alarm information.

Setup Menu

Setup menu incorporates the following options:

Language: enables you to select the required language. The Alarm

Reporter will automatically change to the selected language.

Report Menu

The Report menu incorporates the following options:

Type: From a sub-menu choose either:

Breakdown: This is the default setting, displaying the alarm information for the selected directory number. The alarm details displayed are Alarm; Level; Threshold; Start Time; Clear Time and Acknowledged.

Summary: This displays an outline of the historic alarm information. The alarm details displayed are Alarm States; Total number of the alarm; Average Duration for each alarm; Maximum Duration of each alarm.

Sort: Enables you to sort the report items by the appropriate column. This option is enabled when there is a report is being displayed for a selected directory number.

Refresh: Updates the alarm information for the selected directory number. This option is enabled when there is a report is being displayed for a selected directory number.

CCM3.1

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Alarm Reporter

38DHB0002UKEL Issue 3 (18/07/2002)

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Contents CCM3.1 Contents General IntroductionINDeX Taskbar INDeX Call Center View Alarm ReporterStarting the CCV Alarm Reporter INDeX CCV Alarm ReporterConfiguration Pane Administering Alarm ReporterRefresh Dn List Dn List PaneSort Dn List Select a Report Report PanePreview/Print Report Sort ReportsRefresh Report Appendix Toolbar CommandsOptions Menu Setup MenuMenu Options File MenuThis page has been deliberately left blank Index CCM3.1 Alarm Reporter 38DHB0002UKEL Issue 3 18/07/2002