Zoom 10BaseT user manual Reference Information

Page 40

Reference Information

We recommend that you take a few moments to fill in the following information for your future reference.

In the event you need to call Customer Support, you will need the information below.

Cable Modem Model

____________________

(printed on the box and the label on the bottom of the modem)

Serial Number

____________________

(S/N, printed on the label on the bottom of the modem)

Cable Modem MAC Address____________________

Media Access Control address (printed on the label on the bottom of the modem)

Ethernet Adapter/Hardware Address ______________

Address of the Network Interface Card (see page 5)

Date of Purchase

____________________

Dealer or Vendor

____________________

1211-B

27012

©2001

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Contents Zoom CableModem Page Contents Page Cable Modem Service Getting StartedWhat You Will Need For Installation System RequirementsGetting Started Zoom 10BaseT Cable Modem User’s Manual Installing Your Cable Modem Requesting Cable Modem ServiceWindows 95/98/Me operating systems Windows NT Windows NT/2000 operating systemsWindows Configuring Your Computer’s Network Settings Macintosh operating systemsChoose Apple System Profiler from the Apple menu Windows 95/98/Me Windows NT 4.0 Windows 2000Windows 95/98/Me Network Settings Windows operating system CD and follow the on-screen Installing Your Cable Modem Zoom 10BaseT Cable Modem User’s Manual Windows NT 4.0 Network Settings Network Protocols listProtocols, highlight TCP/IP Protocol, and then click PropertiesWindows 2000 Network Settings Obtain an IP address from a Dhcp serverZoom 10BaseT Cable Modem User’s Manual Internet Protocol TCP/IP and click OK Box, select Obtain an IP address automatically, Macintosh Network Settings Zoom 10BaseT Cable Modem User’s Manual Making the Connections Locate the modem so that there is one inch Cable and Power Connections Automated SynchronizationZoom 10BaseT Cable Modem User’s Manual Start Internet Explorer Configuring Your BrowserInternet Properties dialog box, click the Connections Click Start Settings Control Panel AOL Zoom 10BaseT Cable Modem User’s Manual Using Your Cable Modem Connecting to the InternetEnding an Internet Session Unplugging the ModemZoom 10BaseT Cable Modem User’s Manual Appendix a Front Panel InformationTroubleshooting Problem The power to my cable modem goes on and offProblem I receive the message Unknown Network Adapter Problem I receive the message Undetected Network AdapterZoom 10BaseT Cable Modem User’s Manual Appendix C Regulatory InformationReference Information