Zoom 10BaseT user manual Installing Your Cable Modem, Requesting Cable Modem Service

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Installing Your Cable Modem

Note: If your cable company provides you with an installation procedure, follow it instead of the procedure described in this chapter.

This chapter illustrates a typical cable installation in your home or office and describes how to connect the Zoom Cable Modem to your computer.

Installation consists of a few simple steps:

1.Requesting cable modem service from your cable company.

2.Configuring your computer’s network settings.

3.Making the connections.

Requesting Cable Modem Service

Before you install the Zoom Cable Modem, contact your cable company to arrange for cable modem service and to establish a cable modem account.

A cable company representative may take care of the entire installation for you, or you may get an installation CD from the company and complete the procedure yourself. If you are doing it yourself, you will need to provide the following information to the cable company before you make the connections:

1.The Cable Modem MAC (Media Access Control) Address, printed on the label on the underside of the modem case.

2.The Ethernet Adapter MAC Address. To locate this address:

Installing Your Cable Modem

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Contents Zoom CableModem Page Contents Page Getting Started Cable Modem ServiceSystem Requirements What You Will Need For InstallationGetting Started Zoom 10BaseT Cable Modem User’s Manual Requesting Cable Modem Service Installing Your Cable ModemWindows 95/98/Me operating systems Windows NT/2000 operating systems Windows NTWindows Macintosh operating systems Configuring Your Computer’s Network SettingsChoose Apple System Profiler from the Apple menu Windows 95/98/Me Windows NT 4.0 Windows 2000Windows 95/98/Me Network Settings Windows operating system CD and follow the on-screen Installing Your Cable Modem Zoom 10BaseT Cable Modem User’s Manual Network Protocols list Windows NT 4.0 Network SettingsProperties Protocols, highlight TCP/IP Protocol, and then clickObtain an IP address from a Dhcp server Windows 2000 Network SettingsZoom 10BaseT Cable Modem User’s Manual Internet Protocol TCP/IP and click OK Box, select Obtain an IP address automatically, Macintosh Network Settings Zoom 10BaseT Cable Modem User’s Manual Making the Connections Locate the modem so that there is one inch Automated Synchronization Cable and Power ConnectionsZoom 10BaseT Cable Modem User’s Manual Configuring Your Browser Start Internet ExplorerInternet Properties dialog box, click the Connections Click Start Settings Control Panel AOL Zoom 10BaseT Cable Modem User’s Manual Connecting to the Internet Using Your Cable ModemEnding an Internet Session Unplugging the ModemZoom 10BaseT Cable Modem User’s Manual Front Panel Information Appendix aProblem The power to my cable modem goes on and off TroubleshootingProblem I receive the message Undetected Network Adapter Problem I receive the message Unknown Network AdapterZoom 10BaseT Cable Modem User’s Manual Regulatory Information Appendix CReference Information