Troubleshooting / FAQ

What should I do if I already have a version of Client Manager on my PC?

Update your Client Manager to the version on the CD. If you do not update your Client Manager, there could be a loss of functionally, as some older versions of Client Manager will not work properly with this network adapter. Before updating Client Manager, uninstall any previous versions of Client Manager. To update your Client Manager, load the Air Navigator CD and select Install Client Manager. Profiles can first be exported from the Profiles tab of Client Manager and then imported back into Client Manager after installation.

Why won't Client Manager function properly?

The Wireless Zero Configuration Service in Windows XP conflicts with Client Manager. If you use Windows XP, make sure that the Wireless Zero Configuration Service is disabled.

Click Start >> Control Panel >> Administrative Tools >> Services. Select Disabled in the Startup Type field of Wireless Zero Configuration Service to enable the Wireless Zero Configuration Service. The default value of Wireless Zero Configuration Service is Automatic.

I have more than one Air Navigator CD. Do I need more than one CD?

No. The same Air Navigator CD works with all Buffalo Technology access points and wireless adapters. Please use the newest CD you have, with the highest revision number on it.