AVE VSSI-PRO operation manual Appendix B, Problem Solving Guide

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APPENDIX B

PROBLEM SOLVING GUIDE

PROBLEM SOLVING GUIDE

This section contains a Problem Solving Guide and additional information regarding AVE's interfaces, cables, tips, and special applications.

NOTE "

Before attempting to install your system, we highly encourage you to get your customer to demonstrate to you that their ATM is operating properly.

No data on screen:

1.Press the reset button on the front panel.

2.Incorrect protocol selected in the ATM SELECT Menu.

3.Data cable is miswired.

4, Data cable is too long or did not use shielded cable.

No video on monitor:

1.VSSI-Pro transformer not plugged in.

2.Video In / Out connectors reversed.

3.No video input signal.

4.Bad video cable or connector.

5.Camera Iris is closed.

Characters Jitter, Jump or Skew The VSSI-Pro requires 1V p-p +/- 20 percent, terminated @ 75 ohms:

1.Darken the gray scale of the characters.

2.Video Input level less than 1VP-P - use an amplifier to get the proper level.

3.Poor input sync signals - too many AC coupled amplifiers in the video input signal.

4.Noisy or poor quality video source- Replace with better source.

5.Check for double termination

Funny characters or garbage on screen:

1.Power disconnected for too long and memory is lost.

2.Lightning strike, power line noise or power surge.

SET-UP dots scroll but the COMPLETED message never appears:

1. Check ATM SELECT for protocol. Try another format.

SET-UP dots do not scroll:

1.Check ATM SELECT for protocol.

2.Check cabling.

No SET-UP Mode:

1.Choose format in ATM SELECT ( Main-Menu )

2.Press Reset.

No Video:

1. Check Power Connections.

VSSI-Pro VIDEO SERIAL ATM INTERFACE

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Contents VSSI-PRO VSSI-PRO Contents Appendices TablesFigures Features Can be set to MM/DD/YY, DD/MM/YY or YY/MM/DDSpecifications SpecificationsWatchdog Timer Hardware and Software Connecting the VSSI-PRO Introduction Connecting the VSSI-PROVSSI-PRO Connections ATM to VSSI-PRO InstallationVSSI-PRO Video Connection DB-9 Male VSSI-Pro Serial Input External Alarm OutputCamera Interface DB-25 Male User Front Panel Controls Programming the VSSI-PROFEW Words about Programming Setup Programming Getting StartedProgramming Menus Main-Menu for Programming the VSSI-ProAsync Format Exit Sdlc Format CAT ELF ExitBisync Format Exit FujitsuTcpip 232 Adapter Connections VSSI-PROTcpip 232 Debugging Mode Tcpip Format Tcpip Debugging ExitText Grayscale Screen SetupCustom Exit Clock Sub-Menu Titler SET Titler Exit More on TIME/DATE LockingHhmm, hhmmss hhmmAM, hhmmssAM hhmmPM, hhmmssPM TitlerChoices NONE, 6, 12, 20, 30, 60, 120, 180, 300 in seconds Text DisplayScreen Blank Choices 1 through Communication Choices 7 or ParityChoices NONE, ODD, Even Async Bisync Sdlc Exit Address Setup ANY Baud RateAddress Setup Parity None Data Bits ExitChoices Ascii or Ebcdic Address SET UP ANY Data Encode NRZ Data Coding Ascii ExitChoices NRZ, NRZI, Nrzid ON-SCREEN Flags Hard Alarm OutputException Report Total Exceptions Exception History SET Exception Output Time Stamp ExitException History View ExceptionsExample Dest ID SCR ID ExitVSSI-Pro with DVR Connections Time Search Time Search Setting With DrawalException no Exception no Display Output Exception String No Sale RangeOperator None Exit Application Note  Defining the Operator Welcome to Bank of AmericaOperator ChoicesDefining the Range Alarm OutputsNavigating the Range and the Exception String Exiting the Range FieldNone Sends no alarming data Alarm noAlarm Trigger RTSChoices 000, 002, 004,..., 236, 238 Choices NO, NCChoices NONE, FLASH, REVERSE, Flash Display Text Triggered TextDisplay Text OFF Output Text SET Triggered Text Exit Receive RX Test Programming the VSSI-PRO TEST/DEMO ModePort 1 Test Data HEX MS nibble HEX LS nibble RX Baudrate TX Baudrate Parity Data BIT Handshaking EchoingReceive RX Test Transmit TX Test RX/TX Test Exit Protocol RX Baudrate TX Baudrate Data Encode ReceivingProtocol RX Baudrate TX Baudrate Data Encode Dumping Data Protocol RX Baudrate TX Baudrate Data EncodeCapture to Port CHA RX Byte Protocol AsyncData Encode NRZ Ascii Capture Data to CHB RX ByteCODE*SERIAL Amount Transaction BeginTST ATM Raleigh Highwoods Blvd Raleigh # Withdrawal From CheckingDOWNLOAD/UPLOAD Setup Using VSSI-PRO to VSSI-PRO DOWNLOAD/UPLOAD Setup Using VSSI-Pro to VSSI-ProDownload Setup Upload Setup Exit DOWNLOAD/UPLOAD Setup Sub-MenuSET DOWNLOAD/UPLOAD Setup Using a PCUP/DOWN UP and DownSdlc / Bisync Camera Port / Journal / Tcpip Data Dump Connections Appendix aData Dump Connections Performing a Data DumpProblem Solving Guide Appendix BMaster Reset the VSSI-Pro Master Reset the VSSI-PROFrequently Asked Questions Regarding ATM Interfacing Appendix DRS-485NETWORKER Appendix EAppendix F PC Software with ATM DataHard Alarm Output Appendix G TTLAppendix H DB-25 Female DB-9 MalePIN Assignment for Time Search Function Appendix Limited Warranty Appendix JLimited Warranty Appendix K Appendix K Appendix K Appendix K