Dynalink RTA230 manual Problems with LAN, Problems with WAN

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Chapter 6:Troubleshooting

Chapter 6

Troubleshooting

If the suggested solutions in this section do not resolve your issue, contact your system administrator or Internet service provider.

Problems with LAN

PCs on the LAN can not get IP addresses from the ADSL Router.

The chances are that the interface used as DHCP server is modified and the client PCs do not renew IP addresses.

If your DHCP server is enabled on Private IP Address previously and you modify the interface to Public IP Address, the client PCs should renew IP addresses.

The PC on the LAN cannot access the Web page of the ADSL Router.

Check that your PC is on the same subnet with the ADSL Router.

The virtual server can’t be access after setting virtual server.

Check the filter rule of the port that virtual server service setting for example, the virtual server service set FTP 21 you need update the filter rule of the ftp 21 Direction setting: Choose filter the packets that incoming action (In Bound) are Allow on the interface.

Problems with WAN

You cannot access the Internet.

￿Check the physical connection between the ADSL Router and the LAN.

If the LAN LED on the front panel is off or keeps blinking, there may be problem on the cable connecting to the ADSL Router.

At the DOS prompt, ping the IP address of the ADSL Router, e.g, ping 192.168.1.1. If the following response occurs:

Relay from 192.168.1.1 bytes=32 time=100ms TTL=253

Then the connection between the ADSL Router and the network is OK.

If you get a failed ping with the response of:

Request time out

Then the connection is fail. Check the cable between the ADSL Router and the network.

￿Check the DNS setting of the ADSL Router.

At the DOS prompt, ping the IP address of the DNS provided by your ISP. For example, if your DNS IP is 168.95.1.1, then ping 168.95.1.1. If the following response occurs:

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Contents Adsl Router/Modem 000230-rta Safety Notes Contents Chapter Appendix Features ATM FeaturesBridging Features Adsl ComplianceSubscription for Adsl Service Routing FeaturesSecurity Features Configuration and ManagementFront Panel LED IndicatorsPhysical Outlook Rear Panel USBConnecting the Adsl Router Choosing a place for the Adsl RouterFor Windows USB Driver InstallationFor Windows ME Uninstall the USB Driver For Windows XPFor Windows XP Configuration Setting TCP/IP on Client PCFor Windows Configuration Page For Windows ME For Windows NT Configuration Page For Windows Page For Windows XP Configure PC to get IP address from Dhcp Enable Obtain an IP address automatically and then click OK Renew IP Address on Client PC For Windows 98MEFor Windows NT For Windows Web Configuration Using Web-Based ManagerViewing the Web To Have the New Settings Take EffectOutline of Web Manager Quick Setup Quick StartConnect to Internet Connection TypePPP Password PPP UsernameAlways On Dial on DemandPrimary IP Address Subnet MaskEnd IP Address Leased TimeMAC Encapsulated Routing MER Alternate DNS server Enable NATPreferred DNS server IP over ATM None Bridging Primary IP Address Status OverviewAdsl Line Adsl BER TestInternet Connection Traffic CountersDhcp Table Routing TableARP Table Advanced Setup LAN- IP AddressLAN-DHCP Server ApplyWAN Internet Setting WAN Adsl Settings IP Routing Static RouteAdding a New One VPI Virtual Path IdentifierConfiguring Other Routers on Your LAN Remove Static RouteRouter B IP Routing Dynamic RoutingAdsl Router DNS Server NAT Virtual ServersIP Address seen by Internet Users Connecting to the Virtual Servers NAT DMZ HostNAT Dynamic DNS FirewallDiagnostics Filtering by IP addressPage Access Account Remote AccessManagement Date and TimeConfigure System Log System LogView System Log button Snmp SettingViewing System Log Backup Config Update Firmware Reset RouterUPnP for XP Web Configuration Connection Mode Description PPP over ATM PPPoA ModeConfiguration Primary IP address192.168.1.1 Subnet Mask255.255.255.0 PPP over ATM PPPoA IP Extension ModeCheck PPP IP extension then click Next PPP over Ethernet PPPoE Mode ISPPPP over Ethernet PPPoE IP Extension Mode MER Numbered IP over ATM IPoA IP Address Subnet Mask Gateway Numbered IP over ATM IPoA+NAT Secondary IP Address Subnet mask Unnumbered IP over ATM IPoA Primary DNS server Secondary DNS serverConnection Mode Unnumbered IP over ATM IPoA+NAT Connection Mode Bridge Mode Connection Mode Problems with LAN Problems with WANTroubleshooting Glossary VPI Virtual Path Identifier & VCI Virtual Channel Identifier Page Glossary Specifications SoftwareHardware

RTA230 specifications

The Dynalink RTA230 is a high-performance router designed for both home and small business environments, offering reliable connectivity and multiple features that enhance the user experience. With a sleek and compact design, it fits seamlessly into various spaces while delivering robust performance.

One of the standout features of the RTA230 is its dual-band Wi-Fi capability, which supports both 2.4GHz and 5GHz frequency bands. This dual-band functionality allows users to connect multiple devices without experiencing significant interference or lag. The 5GHz band is particularly useful for high-demand applications, such as streaming videos in 4K, online gaming, and video conferencing, where speed and stability are crucial.

The router supports the latest Wi-Fi 5 (802.11ac) technology, offering faster speeds and improved connection quality compared to its predecessors. With combined speeds of up to 1.9 Gbps, the RTA230 is well-suited to handle a variety of online tasks, from basic browsing to intensive bandwidth applications. This technology ensures users can enjoy seamless connectivity throughout the home or office.

Another key characteristic of the Dynalink RTA230 is its impressive range. Equipped with advanced antennas, the router provides excellent coverage, eliminating dead spots and ensuring that users can remain connected even in larger spaces. This makes it an ideal solution for multi-room setups, where consistent signal strength is a priority.

Security is a major consideration for any network device, and the RTA230 does not disappoint. It offers robust security features, including WPA3 encryption, which ensures greater protection against unauthorized access. Additionally, the router includes a built-in firewall and other essential security protocols to safeguard user's data.

The Dynalink RTA230 also supports easy installation and management through its user-friendly interface. Users can quickly set up their network using a mobile app or web-based interface, where they can manage connected devices, set parental controls, and monitor network traffic, all from the comfort of their smartphone or computer.

In summary, the Dynalink RTA230 is a versatile router that combines speed, range, and security into a single package. Its dual-band Wi-Fi, support for the latest technology, and user-friendly management options make it an excellent choice for anyone looking to enhance their Internet experience, whether at home or in a small office environment.