Creative GCD-R542B manual Technical Support, Inside U.S.A., Canada and South America

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Technical Support

We are committed to giving you the best product as well as the best technical support. When you contact us, please have the following information:

❑Hardware configuration information such as the base I/O address, IRQ, or DMA channel used.

❑Error message on the screen and how it came about.

❑Information on the adapter card that conflicts with your card.

This section shows where you can contact us:

❑Inside U.S.A., Canada and South America

❑Inside Europe

❑Inside Asia

❑Through Compuserve

Inside U.S.A., Canada and South America

CREATIVE LABS, INC. Technical Support

1523 Cimarron Plaza

Stillwater

OK 74075

U.S.A.

Tel	:	+405 742 6622
Fax	:	+405 742 6633
BBS	:	+405 742 6660
Operating Hours (U.S.A. Central Time)
Mon-Sun	: 8:00 am-12:00 am (16 hours)
Public Holidays	:	Closed

Technical Support E-1

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Contents CD ROM Upgrade CD-ROM Upgrade Modifications Regulatory InformationSafety Information Compliance Obtaining Latest Information IntroductionBefore You Begin Checking System RequirementsMaking a Copy of Your Diskettes Using this GuideDocument Conventions Text Element Use Bold Icon Use Knowing Your CD-ROM Drive Stereo Phone Jack Volume ControlBusy Indicator Drive’s Front PanelDisc Tray Play/Skip ButtonEject Hole Stop/Eject ButtonHolding a disc Drive’s Rear Panel Digital Output ConnectorMaster/Slave Jumper CD Audio ConnectorIDE CD-ROM Data Connector Power-in ConnectorItems required for setting up your CD-ROM drive Setting Up Your CD-ROM DriveIDE CD-ROM interface card Installing Your DriveInserting Your Drive into Your System Vacating a drive bay Inserting your CD-ROM drive Connecting Cables to Your Drive’s Rear PanelConnecting power cable to your CD-ROM drive Connecting CD audio cable to your CD-ROM drive Connecting Cables to Your Card10 Connecting data cable to the audio card 12 Fastening the drives to your system 13 Locating a vacant slot 15 Inserting the IDE CD-ROM interface card 17 Connecting the data cable to the interface card 19 Fastening the drives to your system Page Page 22 Connecting the CD audio cable to the audio card 23 Fastening the drives to your system Installing the SoftwareCONFIG.SYS Testing the InstallationSetting Up Your CD-ROM Drive Running DOS QuickCD Using QuickCDQuickCD screen Understanding the DOS QuickCD ScreenThis function is ignored Quitting DOS QuickCD Running Windows QuickCDProgram Item Properties dialog box Select MCI CD Audio from the Add dialog box Understanding the Windows QuickCD Control Window Starting Windows QuickCDForwards the current track by 10 seconds Control menu Using the Control Menu BoxPreferences dialog box Customizing Windows QuickCDQuitting Windows QuickCD Doing More with Your CD-ROM Drive Changing the Driver SettingsSBIDE.SYS Settings IDE Port Addr, irq Addresses Used MSCDEX.EXE Settings Locking the Disc Tray Running CdsetupConnecting Additional Drives Enabling and Disabling Jumpers Configuring the Master/Slave Jumper SettingJumper labeled CS is reserved and should not be used Daisy-chaining the drives Connecting the DrivesPhysical Dimensions Technical DataPerformance Characteristics Environmental Operating Limits Typical Audio PerformanceAddresses Resolving Hardware ConflictsChanging Base I/O Address Figure B-1 IDE Port settings for the IDE CD-ROM Interface IDE Port IRQ Lines Changing IRQ LineResolving Hardware Conflicts B-5 Problems with CD-ROM Drive TroubleshootingTroubleshooting C-2 PathMSCDEX /DMSCD001 /DMSCD002 /V /M8 CD-ROM/XA GlossaryTrack Logical region of a disc. Each track can Inside U.S.A., Canada and South America Technical SupportFrance Inside EuropeThrough Compuserve Inside AsiaIf you are not a member of Compuserve valid only in U.S.A If you are already a member of Compuserve