Creative GCD-R542B manual Troubleshooting C-2

Problem Interface card or CD-ROM drive is not ready.

Causes 1. The power or data cable is not connected.

2.MSCDEX.EXE or SBIDE.SYS is not loaded.

3.Some BIOS that include power management features use IRQ 12 or 15.

Solutions 1. Ensure the power and CD audio cables are connected properly to the drive (see the section “Installing Your Drive” in Chapter 2).

2.Your CD-ROM drive requires MSCDEX.EXE and SBIDE.SYS to access the drive. Check your AUTOEXEC.BAT file for the statement

C:\path\MSCDEX.EXE /D:MSCD001 /M:8 /V and CONFIG.SYS file for the statement

DEVICE=C:\path\SBIDE.SYS /D:MSCD001 /P:1E8,11 /V (see the section “Changing the Driver Settings” in Chapter 4 for more information). If you have connected the drive to the hard disk controller card, the statement added to your CONFIG.SYS file is

DEVICE=C:\path\SBIDE.SYS /D:MSCD001 /P:1F0,14 /V

3.Change the IRQ setting of the audio or IDE CD-ROM interface card. Refer to the documentation for more information.

Problem Not enough drive letters available.

Cause You have installed more than 3 logical or physical drives in your system.

SolutionModify the LASTDRIVE statement in your CONFIG.SYS file to reflect the maximum number of drives you can access. For example, if you have installed 5 drives in your system, your current LASTDRIVE statement in your CONFIG.SYS file will be LASTDRIVE=E. Change this statement to LASTDRIVE=F if you want to install an additional drive to your system. See your DOS manual for more details.

Troubleshooting C-2