Cisco Systems DPQ3212 Renewing the IP Address on Windows 2000 or XP Systems

Frequently Asked Questions

Q.Do I automatically receive high-speed Internet service with the cable modem?

A.Your cable modem may be used to provide telephone service, high-speed Internet service, or both services. Your cable service provider enables Internet service. Contact your cable service provider for more information if you are not currently subscribing to Internet service.

Q.How many telephones can I connect?

A.The RJ-11 telephone-style connectors on the cable modem can each provide telephone service to multiple telephones, fax machines, and analog modems. The maximum number of telephone devices connected to each RJ-11 port is limited by the total Ringing Load of the telephone devices that are connected. Many telephone devices are marked with a Ringer Equivalent Number (REN). Each telephone port on the cable modem can support up to a 5 REN load. The sum of the REN load on all of the telephone devices attached to each port must not exceed 5 REN.

Q.Can I run more than one device on the modem?

A.Yes. A single cable modem will theoretically support up to 253 Ethernet devices utilizing user-supplied Ethernet hubs or routers that you can purchase at your local PC or office supply retailer. Another user at your location can simultaneously connect to the USB port on the cable modem. Contact your service provider for further assistance.

Q.How do I renew the IP address on my PC?

A.If your PC cannot access the Internet after the cable modem is online, it is possible that your PC did not renew its IP address. Follow the appropriate instructions in this section for your operating system to renew the IP address on your PC.

Renewing the IP Address on Windows 2000 or XP Systems

1Click Start, and then click Run. The Run window opens.

2Type cmd in the Open field and click OK. A window with a command prompt opens.

3Type ipconfig/release at the C:/ prompt and press Enter. The system releases the IP address.

4Type ipconfig/renew at the C:/ prompt and press Enter. The system displays a new IP address.

5Click the X in the upper-right corner of the window to close the Command Prompt window. You have completed this procedure.

Note: If you cannot access the Internet, contact your service provider for further assistance.

Renewing the IP Address on Macintosh Systems

1Close all open programs.

2Open your Preferences folder.

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