Cisco Systems DPQ3212 important safety instructions Frequently Asked Questions

Page 32

Frequently Asked Questions

4Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click Using DHCP Server.

5Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window.

Note: Make sure that the Load only when needed option is unchecked.

6Verify that the Use 802.3 option located in the upper-right corner of the TCP/IP window is unchecked. If there is a check mark in the option, uncheck the option, and then click Info in the lower-left corner.

7Is there a Hardware Address listed in this window?

If yes, click OK. To close the TCP/IP Control Panel window, click File, and then scroll down to click Close. You have completed this procedure.

If no, you must power off your Macintosh.

8With the power off, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh but do not release these keys until you hear the Apple chime at least three times, then release the keys and let the computer restart.

9When your computer fully reboots, repeat steps 1 through 7 to verify that all TCP/IP settings are correct. If your computer still does not have a Hardware Address, contact your authorized Apple dealer or Apple technical support center for further assistance.

32	4019777 Rev B

Image 32

Contents Important Safety Instructions This DocumentImportant Safety Instructions Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CatvPower Source Warning Ground the ProductProtect the Product from Lightning Verify the Power Source from the On/Off Power LightSafety Provide Ventilation and Select a Location DisposalProtect the Product When Moving It Telephone Equipment NoticeDeclaration of Conformity Canada EMI RegulationBenefits and Features IntroductionIntroduction Front Panel Description Front Panel Description Back Panel Description Back Panel Description What Are the System Requirements for Internet Service? Minimum System Requirements for a PCMinimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionDo Not Have a High-Speed Internet Access Account Already Have an Existing High-Speed Internet Access AccountWant to Use the Cable Modem for Telephone Service Where Is the Best Location for My Cable Modem? How Do I Mount the Modem on a Wall? Optional Before You BeginFollowing illustration shows the horizontal mounting option Location and Dimensions of the Wall-Mounting Slots What Are the Requirements for Telephone Service? Telephone Wiring RequirementsNumber of Telephone Devices Telephone Device TypesConnecting and Installing Internet Devices To connect devicesPort on the back of the cable modem Rev B Installing USB Drivers Installing USB Drivers on Windows 2000 SystemsInstalling USB Drivers on Windows XP Systems Installing USB Drivers on Windows Vista SystemsFrequently Asked Questions How do I arrange for cable telephony installation? Renewing the IP Address on Windows 2000 or XP Systems Renewing the IP Address on Macintosh SystemsHow do I configure my PC for TCP/IP? Configuring TCP/IP on Windows XP SystemsConfiguring TCP/IP on Windows 2000 Systems Configuring TCP/IP on Macintosh SystemsFrequently Asked Questions Common Troubleshooting Issues Having Difficulty?Tips for Improved Performance Check and CorrectFront Panel LED Status Indicator Functions TEL2Normal Operations AC Power applied Front Panel LED Status Indicators During Normal OperationsHow Do I Maintain the Battery? Using the Modem Without a BatteryCharging the Batteries Replacing the BatteriesRemoving and Replacing the Battery, Housing Type Location of BatteryBefore Removing and Replacing the Battery Trademarks DisclaimerDocumentation Copyright Notice Software and Firmware Use