Cisco Systems DPQ3212 important safety instructions Introduction, Benefits and Features

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Introduction

Introduction

Welcome to the exciting world of high-speed Internet and high-quality digital telephone service. Your new Cisco® Model DPQ3212 Voice-over-Internet Protocol (VoIP) Cable Modem is a modem that meets industry standards for high-speed data connectivity along with reliable digital telephone service. With a DPQ3212 cable modem, your Internet enjoyment, home and business communications, and personal productivity will surely soar.

This guide provides procedures and recommendations for placing, installing, configuring, operating, and troubleshooting your DPQ3212 cable modem for high- speed Internet and digital telephone service for your home or office. Refer to the appropriate section in this guide for the specific information you need for your situation. Contact your service provider for more information about subscribing to these services.

Benefits and Features

Your new cable modem offers the following outstanding benefits and features:

Includes an embedded media terminal adapter (EMTA) supporting two-line voice services

Provides a high-speed broadband Internet connection that energizes your online experience, which makes downloading and sharing files and photos with your family and friends hassle free

Includes 10/100/1000BASE-T Ethernet and USB ports to provide connectivity for high-speed data services or to other Internet devices

Assures a broad range of interoperability with most service providers to deliver high-end performance and reliability. The DPQ3212 complies with Data Over Cable System Interface Specifications (DOCSIS®) 1.0, 1.1, 2.0, and 3.0 standards along with PacketCable™ 1.5 specifications.

Includes two RJ-11 telephony ports for connecting conventional telephones or fax machines

With the addition of a router, you can attach multiple devices in your home or office to the cable modem for high-speed networking and sharing of files and folders without first copying them onto a CD or diskette

Features Plug and Play operation for easy set up and installation

Provides parental control and advanced firewall technology

Uses an attractive compact design that allows for table or wall-mount placement

Allows automatic software upgrades by your service provider

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Contents This Document Important Safety InstructionsImportant Safety Instructions Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerGround the Product Power Source WarningVerify the Power Source from the On/Off Power Light SafetyProtect the Product from Lightning Disposal Provide Ventilation and Select a LocationTelephone Equipment Notice Protect the Product When Moving ItCanada EMI Regulation Declaration of ConformityIntroduction Benefits and FeaturesIntroduction Front Panel Description Front Panel Description Back Panel Description Back Panel Description Minimum System Requirements for a PC What Are the System Requirements for Internet Service?Minimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionAlready Have an Existing High-Speed Internet Access Account Do Not Have a High-Speed Internet Access AccountWant to Use the Cable Modem for Telephone Service Where Is the Best Location for My Cable Modem? Before You Begin How Do I Mount the Modem on a Wall? OptionalFollowing illustration shows the horizontal mounting option Location and Dimensions of the Wall-Mounting Slots Telephone Wiring Requirements What Are the Requirements for Telephone Service?Number of Telephone Devices Telephone Device TypesTo connect devices Connecting and Installing Internet DevicesPort on the back of the cable modem Rev B Installing USB Drivers on Windows 2000 Systems Installing USB DriversInstalling USB Drivers on Windows Vista Systems Installing USB Drivers on Windows XP SystemsHow do I arrange for cable telephony installation? Frequently Asked QuestionsRenewing the IP Address on Macintosh Systems Renewing the IP Address on Windows 2000 or XP SystemsConfiguring TCP/IP on Windows XP Systems How do I configure my PC for TCP/IP?Configuring TCP/IP on Macintosh Systems Configuring TCP/IP on Windows 2000 SystemsFrequently Asked Questions Having Difficulty? Common Troubleshooting IssuesCheck and Correct Tips for Improved PerformanceTEL2 Front Panel LED Status Indicator FunctionsFront Panel LED Status Indicators During Normal Operations Normal Operations AC Power appliedUsing the Modem Without a Battery How Do I Maintain the Battery?Charging the Batteries Replacing the BatteriesLocation of Battery Before Removing and Replacing the BatteryRemoving and Replacing the Battery, Housing Type Disclaimer TrademarksDocumentation Copyright Notice Software and Firmware Use