Cisco Systems DPQ3212 important safety instructions How do I configure my PC for TCP/IP?

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Frequently Asked Questions

3Drag the tcp/ip preferences file to the Trash.

4Close all open windows and empty the Trash.

5Restart your computer.

6As your computer starts, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh but do not release these keys until you hear the Apple chime at least three times; then, release the keys and let the computer restart.

7When your computer fully reboots, click the Apple icon in the upper-left corner of the Finder. Scroll down to Control Panels, and then click TCP/IP.

8Click Edit on the Finder at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode.

9Click Advanced in the User Mode window, and then click OK.

10Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click Using DHCP Server.

11Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window.

Note: In some cases, the Load only when needed option does not appear. If it appears, select the option. A check mark appears in the option.

12Verify that the Use 802.3 option located in the upper-right corner of the TCP/IP window is not selected. If there is a check mark in the option, select the option to clear the check mark, and then click Info in the lower-left corner.

13Is there a Hardware Address listed in this window?

If yes, click OK. To close the TCP/IP Control Panel window, click File, and then scroll down to click Close.

If no, repeat these instructions from step 6.

14Reboot your computer.

Q. How do I configure my PC for TCP/IP?

A. If your PC cannot access the Internet after the cable modem is online, it is possible that your PC has not been configured for TCP/IP. Follow the appropriate instructions in this section for your operating system to configure your PC for TCP/IP.

Configuring TCP/IP on Windows XP Systems

1Click Start, and depending on your Start menu setup, choose one of the following options:

If you are using the Windows XP Default Start Menu, select Connect to, choose Show all connections, and then go to step 2.

If you are using the Windows XP Classic Start Menu, select Settings, choose Network Connections. Double-click the Local Area Connection icon in the LAN or High-Speed Internet section of the Network Connections window.

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Contents Important Safety Instructions This DocumentImportant Safety Instructions Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CatvPower Source Warning Ground the ProductVerify the Power Source from the On/Off Power Light SafetyProtect the Product from Lightning Provide Ventilation and Select a Location DisposalProtect the Product When Moving It Telephone Equipment NoticeDeclaration of Conformity Canada EMI RegulationBenefits and Features IntroductionIntroduction Front Panel Description Front Panel Description Back Panel Description Back Panel Description Minimum System Requirements for Macintosh What Are the System Requirements for Internet Service?Minimum System Requirements for a PC System Requirements for an Ethernet ConnectionDo Not Have a High-Speed Internet Access Account Already Have an Existing High-Speed Internet Access AccountWant to Use the Cable Modem for Telephone Service Where Is the Best Location for My Cable Modem? How Do I Mount the Modem on a Wall? Optional Before You BeginFollowing illustration shows the horizontal mounting option Location and Dimensions of the Wall-Mounting Slots Number of Telephone Devices What Are the Requirements for Telephone Service?Telephone Wiring Requirements Telephone Device TypesConnecting and Installing Internet Devices To connect devicesPort on the back of the cable modem Rev B Installing USB Drivers Installing USB Drivers on Windows 2000 SystemsInstalling USB Drivers on Windows XP Systems Installing USB Drivers on Windows Vista SystemsFrequently Asked Questions How do I arrange for cable telephony installation?Renewing the IP Address on Windows 2000 or XP Systems Renewing the IP Address on Macintosh SystemsHow do I configure my PC for TCP/IP? Configuring TCP/IP on Windows XP SystemsConfiguring TCP/IP on Windows 2000 Systems Configuring TCP/IP on Macintosh SystemsFrequently Asked Questions Common Troubleshooting Issues Having Difficulty?Tips for Improved Performance Check and CorrectFront Panel LED Status Indicator Functions TEL2Normal Operations AC Power applied Front Panel LED Status Indicators During Normal OperationsCharging the Batteries How Do I Maintain the Battery?Using the Modem Without a Battery Replacing the BatteriesLocation of Battery Before Removing and Replacing the BatteryRemoving and Replacing the Battery, Housing Type Documentation Copyright Notice TrademarksDisclaimer Software and Firmware Use
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