Cisco Systems 4027673 important safety instructions This Document, Important Safety Instructions

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Cisco Model DPC3010 and EPC3010

DOCSIS 3.0 8x4 Cable Modem

User Guide

In This Document

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IMPORTANT SAFETY INSTRUCTIONS

2

FCC Compliance

7

CE Compliance

8

Introducing the DPC3010 and EPC3010

10

What's in the Carton?

12

Front Panel Description

13

Back Panel Description

14

What Are the System Requirements for Internet Service?

15

How Do I Set Up My High-Speed Internet Access Account?

16

Where Is the Best Location for My Cable Modem?

17

How Do I Mount the Cable Modem on the Wall?

18

How Do I Connect My Devices to Use the Internet?

21

Connecting the Cable Modem for High-Speed Data Service

22

Installing USB Drivers

24

Frequently Asked Questions

26

Tips for Improved Performance

31

Front Panel LED Status Indicator Functions

32

Notices

35

For Information

36

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Contents This Document Important Safety InstructionsImportant Safety Instructions Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerPower Source Warning Ground the Product Protect the Product from Lightning Verify the Power Source from the On/Off Power LightProtect from Exposure to Moisture and Foreign Objects Protect the Product When Moving It Service Warnings Check Product SafetyUnited States FCC Compliance FCC ComplianceDeclaration of Conformity Canada EMI RegulationCE Compliance CEModem/EMTA Introducing the DPC3010 and EPC3010 Benefits and FeaturesHome Networking PerformanceManagement Design and FunctionWhats in the Carton? Front Panel Description Back Panel Description Minimum System Requirements for a PC What Are the System Requirements for Internet Service?Minimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionDo Not Have a High-Speed Internet Access Account How Do I Set Up My High-Speed Internet Access Account?Already Have an Existing High-Speed Internet Access Account Where Is the Best Location for My Cable Modem? Before You Begin How Do I Mount the Cable Modem on the Wall?Mounting Instructions Location and Dimensions of the Wall-Mounting Slots Wall Mounting Instructions How Do I Connect My Devices to Use the Internet? Connecting and Installing Internet DevicesTo connect devices Connecting the Cable Modem for High-Speed Data Service Connecting the Cable Modem for High-Speed Data Service Installing USB Drivers Installing USB DriverInstalling USB Drivers Installing USB Drivers on Windows XP Systems How Do I Configure TCP/IP Protocol? Frequently Asked QuestionsConfiguring TCP/IP on Windows 95, 98, 98SE, or ME Systems Configuring TCP/IP on Windows XP Systems Configuring TCP/IP on Windows 2000 SystemsConfiguring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? Renewing the IP Address on Windows NT, 2000, or XP Systems How do I arrange for installation?What if I dont subscribe to cable TV? How does the cable modem connect to my computer?Dont understand the front panel status indicators Common Troubleshooting IssuesCan I run more than one device on the modem? Cable modem does not register an Ethernet connectionCheck and Correct Tips for Improved PerformanceInitial Power Up, Calibration, and Registration Front Panel LED Status Indicator FunctionsNormal Operations Power Online LinkSpecial Conditions Front Panel LED Status Indicators During Special ConditionsDisclaimer TrademarksDocumentation Copyright Notice Software and Firmware Use NoticeIf You Have Questions For Information