Cisco Systems 4027673 important safety instructions For Information, If You Have Questions

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For Information

For Information

If You Have Questions

If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Use the following table to find the center in your area.

Region

Assistance Centers

Telephone and Fax Numbers

North America

Atlanta, Georgia

Technical Support

South America

United States

For Digital Broadband Delivery System products only, call:

Central

 

 

ƒ

Toll-free: 1-800-283-2636

America

 

 

ƒ

Local: 770-236-2200

 

 

 

 

ƒ

Fax: 770-236-2488

For all products other than Digital Broadband Delivery

System, call:

ƒToll-free: 1-800-722-2009

ƒLocal: 678-277-1120

ƒFax: 770-236-2306

Customer Service

 

 

ƒ

Toll-free: 1-800-722-2009

 

 

ƒ

Local: 678-277-1120

 

 

ƒ

Fax: 770-236-5477

Europe

European Technical

Product Information

 

Assistance Center

ƒ Telephone: 32-56-445-444

 

(EuTAC), Belgium

 

Technical Support

 

 

 

 

Telephone: 32-56-445-197 or 32-56-445-155

 

 

Fax: 32-56-445-061

 

 

 

Asia-Pacific

Hong Kong, China

Technical Support

 

 

Telephone: 011-852-2588-4745

 

 

Fax: 011-852-2588-3139

 

 

 

Australia

Sydney, Australia

Technical Support

 

 

Telephone: 011-61-2-8446-5374

 

 

Fax: 011-61-2-8446-8015

 

 

 

Japan

Tokyo, Japan

Technical Support

 

 

Telephone: 011-81-3-5322-2067

 

 

Fax: 011-81-3-5322-1311

 

 

 

 

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4030802 Rev A

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Contents Important Safety Instructions This DocumentImportant Safety Instructions Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CatvPower Source Warning Verify the Power Source from the On/Off Power Light Ground the Product Protect the Product from LightningProtect from Exposure to Moisture and Foreign Objects Service Warnings Check Product Safety Protect the Product When Moving ItFCC Compliance United States FCC ComplianceDeclaration of Conformity Canada EMI RegulationCE Compliance CEModem/EMTA Benefits and Features Introducing the DPC3010 and EPC3010Home Networking PerformanceDesign and Function ManagementWhats in the Carton? Front Panel Description Back Panel Description What Are the System Requirements for Internet Service? Minimum System Requirements for a PCMinimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionHow Do I Set Up My High-Speed Internet Access Account? Do Not Have a High-Speed Internet Access AccountAlready Have an Existing High-Speed Internet Access Account Where Is the Best Location for My Cable Modem? How Do I Mount the Cable Modem on the Wall? Before You BeginMounting Instructions Location and Dimensions of the Wall-Mounting Slots Wall Mounting Instructions Connecting and Installing Internet Devices How Do I Connect My Devices to Use the Internet?To connect devices Connecting the Cable Modem for High-Speed Data Service Connecting the Cable Modem for High-Speed Data Service Installing USB Driver Installing USB DriversInstalling USB Drivers Installing USB Drivers on Windows XP Systems Frequently Asked Questions How Do I Configure TCP/IP Protocol?Configuring TCP/IP on Windows 95, 98, 98SE, or ME Systems Configuring TCP/IP on Windows 2000 Systems Configuring TCP/IP on Windows XP SystemsConfiguring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? How do I arrange for installation? Renewing the IP Address on Windows NT, 2000, or XP SystemsWhat if I dont subscribe to cable TV? How does the cable modem connect to my computer?Common Troubleshooting Issues Dont understand the front panel status indicatorsCan I run more than one device on the modem? Cable modem does not register an Ethernet connectionTips for Improved Performance Check and CorrectFront Panel LED Status Indicator Functions Initial Power Up, Calibration, and RegistrationPower Online Link Normal OperationsFront Panel LED Status Indicators During Special Conditions Special ConditionsTrademarks DisclaimerDocumentation Copyright Notice Software and Firmware Use NoticeFor Information If You Have Questions