Cisco Systems 4027673 Introducing the DPC3010 and EPC3010, Benefits and Features, Home Networking

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Introducing the DPC3010 and EPC3010

Introducing the DPC3010 and EPC3010

Welcome to the exciting world of high-speed Internet access. You have acquired one of the fastest cable modems available on the market today. Your new Cisco® Model DPC3010 or Model EPC3010 DOCSIS® 3.0 Cable Modem offers high-end performance and superb reliability at data rates up to four times that of conventional DOCSIS 2.0 (DPC3010) and EuroDOCSIS™ (EPC3010) cable modems. With your new DPC3010 or EPC3010, your Internet enjoyment, home and business communications, and personal and business productivity will surely soar.

This guide provides procedures and recommendations for placing, installing, configuring, operating, and troubleshooting your DPC3010 or EPC3010.

Benefits and Features

Your new DPC3010 or EPC3010 offers the following additional outstanding benefits and features:

Home Networking

Provides a high-speed broadband Internet connection that energizes your online experience and helps enable trouble-free downloading and sharing files and photos with your family and friends

Includes bridged Gigabit Ethernet (GigE) and 10/100BASE-T auto-sensing/auto- MDIX Ethernet ports. Some models also include a USB 2.0 data port for high- speed data services to other devices

Supports up to 64 users (1 USB port and up to 63 users on user-supplied Ethernet hubs)

Allows you to attach multiple devices in your home or office to the cable modem for high-speed networking and sharing of files and folders without first copying them onto a CD or diskette

Performance

Provides a faster connection to the Internet by incorporating four bonded downstream channels along with four bonded upstream channels, up to four times faster than conventional single-channel DOCSIS 2.0 cable modems

Enhances interoperability with most service providers by complying with the following specifications to deliver high-end performance and reliability:

-DPC3010: Designed to meet the specifications for DOCSIS 3.0 and is backward compatible with DOCSIS 2.0, 1.1, and 1.0

-EPC3010: Designed to meet the specifications for EuroDOCSIS 3.0 and is backward compatible with EuroDOCSIS 2.0, 1.1, and 1.0

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4030802 Rev A

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Contents Important Safety Instructions This DocumentImportant Safety Instructions Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CatvPower Source Warning Ground the Product Protect the Product from Lightning Verify the Power Source from the On/Off Power LightProtect from Exposure to Moisture and Foreign Objects Service Warnings Check Product Safety Protect the Product When Moving ItDeclaration of Conformity FCC ComplianceUnited States FCC Compliance Canada EMI RegulationCE Compliance CEModem/EMTA Home Networking Benefits and FeaturesIntroducing the DPC3010 and EPC3010 PerformanceDesign and Function ManagementWhats in the Carton? Front Panel Description Back Panel Description Minimum System Requirements for Macintosh What Are the System Requirements for Internet Service?Minimum System Requirements for a PC System Requirements for an Ethernet ConnectionDo Not Have a High-Speed Internet Access Account How Do I Set Up My High-Speed Internet Access Account?Already Have an Existing High-Speed Internet Access Account Where Is the Best Location for My Cable Modem? Before You Begin How Do I Mount the Cable Modem on the Wall?Mounting Instructions Location and Dimensions of the Wall-Mounting Slots Wall Mounting Instructions How Do I Connect My Devices to Use the Internet? Connecting and Installing Internet DevicesTo connect devices Connecting the Cable Modem for High-Speed Data Service Connecting the Cable Modem for High-Speed Data Service Installing USB Drivers Installing USB DriverInstalling USB Drivers Installing USB Drivers on Windows XP Systems How Do I Configure TCP/IP Protocol? Frequently Asked QuestionsConfiguring TCP/IP on Windows 95, 98, 98SE, or ME Systems Configuring TCP/IP on Windows XP Systems Configuring TCP/IP on Windows 2000 SystemsConfiguring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? What if I dont subscribe to cable TV? How do I arrange for installation?Renewing the IP Address on Windows NT, 2000, or XP Systems How does the cable modem connect to my computer?Can I run more than one device on the modem? Common Troubleshooting IssuesDont understand the front panel status indicators Cable modem does not register an Ethernet connectionTips for Improved Performance Check and CorrectFront Panel LED Status Indicator Functions Initial Power Up, Calibration, and RegistrationPower Online Link Normal OperationsFront Panel LED Status Indicators During Special Conditions Special ConditionsDocumentation Copyright Notice TrademarksDisclaimer Software and Firmware Use NoticeFor Information If You Have Questions